Transportation Rep II/III/Sr/Lead

Responsibilities

• Troubleshoots customer issues as they arise
• Serves as the first point of contact with customers for scheduling related issues
• Supervises gas volumes and evaluates and reduces pipeline imbalances for shippers and operators
• Communicates with Pipeline Control on confirmation and imbalance management as needed
• Tracks and evaluates pipeline maintenance schedules and communicates proactively with customers to ensure they are well advised
• Manages and maintains relationships with pipeline and scheduling representatives to ensure operational integrity
• Other duties as assigned

Requirements

• Required: High School Diploma / GED and minimum ten (10) years' experience in marketing or commercial
• PREFERRED: Bachelors degree in Accounting, Finance, Economics, Business, or related field
• Able to work after hours as the need arises
• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications, specifically Excel, and PC skills
• Understanding of accounting principles and procedures for gas accounting
• Strong problem solving skills and analytical approach
• Knowledge and understanding of scheduling Eastern Interstates pipelines
• Leads a regional team focused on the customer's business, operational considerations of the pipeline, imbalance management efforts, and overall customer experience
• Trains, mentors, develops, and provides feedback on junior level staff
• Serves as the lead representative for the region and participates in collaborative conversations with other departments to resolve complex issues
• Serves as primary liaison in pipeline imbalance resolution and guides team through the tasks required
• Ensures effective communication of pipeline maintenance schedules for impact on gas flows with team and customers
• Resolves complex problems and answers nonstandard questions pertaining to gas scheduling
• Helps team members enhance their skills and encourages and participates in a transfer of knowledge
• Advanced level complexity and recognized as expert in scheduling team