Transportation Manager

Position Summary

This is an Operations position responsible for managing the activities associated with Delivery.

Responsibilities

• Manages the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensures that management staff is effectively managing day to day delivery activities, including but not limited to: Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Safeguards Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
• Manages labor hours, travel, fuel and consumable supplies within budget, maximizing time and cost efficiencies.
• Prepares work schedules including extra work days and shifts as needed.
• Manages the proper selection, purchase and utilization of Company assets in support of the Delivery department.
• Captures and coordinates required repairs with proper departments as necessary.
• Maintains the effectiveness of daily routing activities to ensure all established key performance indicators (KPI) and Sales/customer satisfaction goals are met.
• Suggests efficiency ideas, cost reduction measures and assists with the implementation of delivery changes.
• Maintains the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities in an effort to increase the profitability of all delivery services.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Maintains productivity and routing software systems.
• Maintains associate relations through regular department or pre-shift meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and submits and responds to ideas to improve associate engagement and enablement.
• Interprets, trains and consistently enforces Company policies and procedures.
• Coordinates efforts with Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (as qualified).

Requirements

• High school diploma or general education degree (GED); one to three years related experience and/or training; or equivalent combination of education and related experience.
• A two or four year college degree in Business Management, Supply Chain Management or similar major preferred.
• A valid Class A Commercial Driver License meeting Company standards preferred.
• A complete Sysco approved defensive driving program.
• HazMat and Doubles Certification preferred.

Abilities and Skills

• Ability to read, comprehend, write and speak English.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrates knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Workplace knowledge of Federal Motor Carrier Safety Regulations.
• Ability to successfully engage and lead individual and team discussions and meetings.
• Ability to apply all relevant policies in a consistent, timely and objective manner.
• Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
• Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.

Physical Demands

• Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.
• Occasionally exposed to high, precarious places.
• Occasionally exposed to fumes or airborne particles.
• Works non-traditional business hours including evenings, nights, weekends, holidays and on-call.

Work Environment

• The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.
• The associate is occasionally exposed to noise levels in the work environment.