Transportation Manager

We're a nonprofit organization looking for a hands-on Transportation Manager to lead our fleet and driver team. This role works closely with both sales and operations to ensure clothing donation pickups happen on time and in full.

About the role

You'll manage drivers, handle dispatch and routing, report on status, and solve problems day-to-day, with regular check-ins with management. You'll also help build better operational processes to improve service quality and proactively address issues. You should have solid routing experience, strong communication and people skills, and be comfortable running a route yourself when needed. You'll oversee up to 30 drivers and 35 vehicles (Sprinter vans and box trucks).

Responsibilities

• Supervise drivers and transportation staff
• Ensure drivers work safely, productively, and compliantly
• Handle vehicle licensure, registration, and DOT documentation alongside our Safety Coordinator
• Track licensure and training for all fleet members
• Manage the full employee lifecycle for the team—timekeeping, staffing, and performance reviews
• Screen, interview, hire, and train new drivers
• Set up random box inspections and monitor missed stops
• Maintain company vehicles
• Monitor our GPS tracking system daily
• Adjust and optimize routes as needed
• Cover routes when drivers are out or on vacation
• Install cameras at sites as needed
• Find ways to cut costs and improve efficiency
• Manage safety and legal incidents—accidents, police reports, follow-up, and court appearances if needed
• Ride along with drivers periodically
• Keep our site database up to date
• Run safety meetings with drivers weekly or monthly

Requirements

Education & Experience:

• Associate's degree or 2+ years of relevant experience
• 4+ years of transportation logistics or routing experience
• 1+ year of commercial driving experience
• 3+ years of supervisory experience, ideally in a similar environment
• Valid driver's license and must be insurable under our company standards
• Able to obtain a DOT medical card

Skills

• Strong communicator, able to read and interpret regulations and present clearly to leadership and staff
• Fluent in English
• Comfortable with Excel, routing software, and databases
• Strong analytical and problem-solving skills, including cost and ROI analysis
• Proficient with Microsoft Office
• Self-driven, detail-oriented, and able to work with minimal supervision
• Flexible and able to juggle shifting priorities

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person