Transportation Manager

Responsibilities

• Oversees a Dispatch Manager, Lead, Clerk, and 10+ drivers
• Performs the daily dispatch duties necessary to mobilize a fleet of delivery associates for the day of deliveries
• Leads daily dispatch including the assignment of delivery trucks, load-out, monitoring of assigned routes, drivers, vans, and return to station activities
• Affords assistance to drivers with problems/issues as they arise (before, during, and end of routes)
• Maintains entry and accuracy of data related to company scheduling, inventory and warehouse management software and payroll systems
• Performs all duties of a Delivery Associate in an emergency need, including route emergency support
• Builds and maintains effective working relationships with partners both in corporate and the field, as well as 3rd party partners (3PL)
• Maintains the daily performance of delivery associates against the organizational delivery metrics to ensure efficient and successful deliveries
• Mentors delivery associates on performance improvement through a variety of organizational tools
• Interviews, selects, and on-boards delivery associates in partnership with Human Resources
• Ensures all delivery associate records are up to date
• Responsible for preventative maintenance scheduling, recall/repair scheduling, accident intake, inspections for damage and cleanliness
• In coordination with the corporate Fleet Manager this role will be involved in:
• Carrying out strategies, policies, metrics, processes, and practices that support cost/service and continuous improvements
• Supervising and analyzing fleet metrics to meet or exceed service performance measurements
• Understanding and tracking total cost of ownership (TCO), to determine what vehicles are performing as predicted and what are not, for purposes of vehicle selection

Qualifications

• 5+ years’ experience in Transportation, Logistics, and Customer Service. Prior Project Management experience is preferred.
• Demonstrated Change Management experience
• Ability to effectively communicate both verbally and written as well as practice active listening skills. Continued focus on improving system efficiencies and business practices.
• Proficient in Microsoft Office applications

Benefits

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay

Pay Range: $6,300.00 - $10,202.50 Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.