Transportation Manager

Responsibilities

• Own and lead end-to-end transportation and dispatch operations across a high-volume flight schedule.
• Drive on-time performance (OTP) while meeting strict airline service level agreements.
• Oversee dispatch planning, routing, and load coordination to ensure accurate and timely flight coverage.
• Act as the central point of coordination between dispatch, kitchen production, ramp teams, and airline partners.
• Provide hands-on, real-time leadership on the floor and ramp—this is not a desk role.
• Manage aircraft catering operations including uplifts, offloads, equipment swaps, and last-minute changes.
• Troubleshoot and resolve delays, service failures, equipment issues, and staffing gaps in real time.
• Ensure safe and accurate loading and unloading of catering trucks and aircraft.
• Maintain high standards of product integrity, handling, and delivery accuracy.
• Lead and develop teams of dispatchers, CDL & non-CDL drivers, supervisors, and ramp staff.
• Build a high-performance, accountable culture focused on safety, urgency, and service excellence.
• Provide visible leadership across all shifts, including nights, weekends, and holidays.
• Drive training in CDL compliance, ramp safety, dispatch accuracy, and operational SOPs.
• Ensure compliance with TSA/SIDA, DOT, OSHA, NY CDL regulations, FMCSA Clearinghouse, and Port Authority (PANYNJ) requirements.
• Partner with airline stakeholders (e.g., Delta, FSM) to ensure alignment on service expectations and operational performance.

Qualifications

• Bachelor’s degree in Logistics, Transportation, Aviation Management, Business Management, or related field (preferred).
• 5+ years of leadership experience in transportation, logistics, airline catering, or aviation operations.
• Strong experience managing dispatch operations and frontline teams.
• Proven ability to lead in a high-pressure, time-sensitive environment.
• Deep understanding of: Transportation & dispatch logistics, Ramp and airport operations, Fleet and safety compliance.
• Hands-on leader with strong decision-making and problem-solving skills.
• Experience with CDL compliance, DOT regulations, and safety programs.
• Strong communication and stakeholder management skills.
• Experience in airport and/or union environments (preferred).
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.).

What We Offer

• Salary: $110,000 – $130,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.
• Diversity & Inclusion Statement: DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.