Transportation General Manager

About the role

We are seeking a visionary leader for our General Manager positions in South Carolina. This role requires a deep commitment to safety, a proven track record of leading teams, and a passion for delivering exceptional transit services.

Responsibilities

• Promote a diverse and inclusive, positive, respectful, and healthy work environment.
• Prioritize employee engagement and retention strategies.
• Offer professional, personal, and technical development opportunities.
• Partner with Safety, Risk, and Continuous Improvement to implement process improvements.
• Execute client's service planning.
• Work with clients to improve scheduling/blocking and recommend real-time scheduling adjustments.
• Develop and account for an annual operating and capital budget; monitor and ensure compliance of monthly and annual financial targets.
• Influence financial results daily using operational performance indicators.
• Develop and maintain effective working relations with teams, colleagues, the union, the public, medical and governmental agencies, elected officials, and board of trustees.
• Provide oversight, direction, and coordination of staff in the provision of cost-effective, efficient, and reliable transit services within available and financial resources.
• Provide input and feedback to the board on the development of policies and external factors impacting the achievement of specific goals and objectives.
• Safety & Compliance:
• Works with all company and local team members to create a strong, vibrant, and engaging safety culture.
• Oversees the agency safety plan (PTASP) and its implementation and reporting to the client.
• Ensures compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).
• Leadership:
• Overall management and responsibility for the location’s financial, operational, and employee performance and development – managing to budget, hitting set targets, supporting standard operating procedures, and guiding/delivering quality service through performance management.
• Oversees and directs through operating and department managers the financial, people, human resources, and operating service programs of the Authority.
• Able to build a strong leadership team and ensure leaders have the necessary skills, tools, and resources to build their individual departments, this includes developing and coaching for success.
• Business Acumen:
• Create a strategic vision that grows and develops the local team, the community, the contract with the client, and the mission and goals of RATP Dev USA to include finance/budgeting, people, human resource, and operational performance and safety.
• Understand and monitor trends of the business and community, opportunities for growth, potential risks, and when to pivot to keep the location/financials satisfactory.
• Satisfy client, corporate, and contractual reporting requirements and needs.
• Interpersonal/Engagement:
• Develop and maintain strong, effective relationships with community leaders, private employers, governmental authorities, legislators, taxpayer groups, and the user public to enlist financial and related ridership program support for public transit services.
• Communicate clearly, concisely, and transparently, encouraging an "open-door" policy.

Requirements

• A bachelor’s degree with major course work in business, transportation, or public administration and five (5) years of job-related managerial or comparable administrative experience preferably in a public transit agency; or substituting an advanced master’s degree in a job-related curriculum for one (1) year of desired experience.
• Drug test and pre-employment physical is required.
• Subject to random alcohol and drug testing.
• A clear understanding of Collective Bargaining Agreement (CBA, union contracts), working with unions, labor negotiations/contracts, and grievance procedures.

Qualifications

• Strong entrepreneurial skills with the ability to create a strategic vision that grows and develops the local team, the community, the contract with the client, and the mission and goals of RATP Dev USA.
• Clear understanding of Collective Bargaining Agreement (CBA, union contracts), working with unions, labor negotiations/contracts, and grievance procedures.

Skills

• Leadership Safety, Building Teams, Performance Management, Developing Talent
• Business Business Acumen, Strategic Visionary, Decision Making, Profitable Growth
• Interpersonal Trustworthiness, Building Relationships, Influencing Others, Communication
• Wellbeing Managing Stress, Work-Life Harmony, Mental Wellness
• Professional and Personal Development

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation. We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!