Transportation Coordinator, Operations

Sherwin-Williams Global Headquarters, 1 Sherwin Way, Cleveland, OH 44113. This role is on-site and requires up to 10% travel.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, benefits, and opportunities to learn, develop new skills, and grow contributions.

About the role

The Transportation Coordinator manages daily transportation operations, ensures operational visibility, and maintains effective communication with internal customers and logistics service providers. This role involves transportation planning, performance analysis, and collaboration with various departments to achieve shared goals and support customer-specific freight requirements.

Responsibilities

• Track and trace all shipments in transit, communicate in-transit milestones, and escalate issues as appropriate.
• Manage transportation planning activities using the transportation management system to provide optimal load solutions based on total cost-to-serve.
• Provide analysis and recommendations on carrier, customer, and site performance relative to company standards.
• Support distribution locations in resolving transportation-related issues.
• Build effective working relationships with Supply Planning, Warehousing, Contract Manufacturing, and Customer Service.
• Collaborate with Lead, Operations to monitor and improve carrier performance.
• Develop and maintain good working relationships with third-party providers, internal, and external customers.
• Provide timely feedback, recommendations, and resolution of transportation and operational issues.
• Track and verify on-time delivery of assigned customer and inter-company shipments.
• Conduct shipment-level speed and transit analysis to identify cost-effectiveness.
• Identify variances and work with the Transportation Team to optimize costs and service.
• Research and analyze transportation and pricing data, including global freight costs, classifications, tariffs, delivery methods, routing needs, and delivery schedules.
• Analyze transportation operations, including performance and productivity data, error rates, and their root causes.
• Manage operational process improvement projects, such as order life cycle reductions and implementing SOPs.
• Identify and lead projects to measure and improve lane routing and performance.
• Monitor and analyze carrier expectations, execution, reporting, and data integrity.
• Monitor exception reports and partner with Procurement, Customer Service, and Production Planning to resolve repetitive service issues.
• Own development and maintenance of SOPs.
• Mine and analyze business data to identify patterns and opportunities.
• Provide recommendations for inventory strategies and distribution network design.
• Collaborate with forecasting to meet business demands and needs.
• Develop and implement procedures for distribution and inventory management to maximize customer satisfaction and minimize costs.
• Become a power user in the transportation management system.
• Maintain full truckload intermodal and LTL routing guides for intercompany shipments.
• Understand equipment utilization and allocation.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in supply chain with focus on distribution centers, fulfillment centers, and regional hubs.
• Proven experience in transportation operations, logistics, or supply chain management.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency in logistics software and systems.
• Ability to work collaboratively with cross-functional teams and external partners.
• Strong communication skills to collaborate with cross-functional teams, external partners, and lead Monthly Business Reviews (MBRs).
• Ability to work collaboratively with Regional Logistics Leaders, Corporate Logistics, and 4th Party Logistics providers to drive sustainable improvements.
• Ability to provide timely feedback, recommendations, and resolution of transportation and operational issues.

Preferred Qualifications

• Bachelor and/or MBA degree in Transportation, Logistics, Supply Chain, or business-related field.
• Experience building/editing dashboards in Tableau or similar software.
• LEAN certification/Six Sigma training or comparable advantage.
• Proven track records in multidivisional, matrix, and regional working environments.
• Familiarity with logistics and transportation management systems (TMS) to manage and optimize transportation processes.
• Ability to analyze data to identify trends, root causes of service defects, and areas for improvement. Proficiency in tools like Excel, SQL, or other data analysis software.
• Skills in mapping cross-functional processes and transactional flows to identify inefficiencies and optimize operations.
• Capability to develop and implement strategic plans for improving carrier service performance and achieving OTIF goals.
• Experience in managing projects, including building and driving improvement roadmaps and leading optimization workstreams.
• Strong analytical skills to identify issues and develop effective solutions to improve transportation processes.
• Understanding of various logistics systems and how they interact, including transit table updates and order-to-cash (OTC) process flows.

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families in health, well-being, retirement, and daily life. A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible upon hire.