Transportation Clerk
The Arc Jefferson - St. Lawrence · Canton, NY · 1 mo ago
ManagementContract
About the role
Clerical support for Public Transit and Fixed Route Transportation.
Responsibilities
- Maintain filing system for Transportation Department.
- Prepare daily, weekly, and monthly reports on vehicles, related equipment, such as: NYS DOT, NYS DMV, State Transportation Operations Assistance daily working in coordination with County Planning Office.
- Work in coordination with partners such as Volunteer Transportation Center and the Mobility Manager on programs such as First Mile Last Mile to enhance ridership on SLC Public Transportation.
- Maintain work order system and order/process purchases by entering details through online systems and obtaining appropriate approvals.
- Process confidential matters with the leadership team based upon feedback from customer and driver complaints and concerns.
- Assist with daily driver scheduling and routing vehicles, substituting as needed based on absences or buses needed to repairs acting quickly when last minute issues occur.
- Act as front line, customer service representatives for riders for route direction and problem-solving questions/concerns.
- Monitor monthly mileage reports for all agency vehicles.
- Perform as a professional and positive team member interacting and providing support to customers, vendors, partners, staff members and programs.
- Adheres to Agency Policy and procedure guidelines; adheres to the Agency Code of Conduct; and will assist in