Transportation Clerk

About the role

Behind every delivery is a team making sure routes are organized, drivers have the information they need, and customers stay informed. At Ferraro Foods, our Transportation team plays a critical role in keeping deliveries running smoothly and supporting our drivers and customers throughout the day. We’re looking for a Transportation Clerk who’s organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate with dispatch to update daily dispatch sheets, manifests, driver and helper assignments, and departure times
• Maintain accurate route, driver, helper, and employee information in RoadNet and transportation records
• Prepare dispatch sheets for the next day and confirm assignments with Transportation leadership
• Route new customers and coordinate delivery windows and special delivery requests
• Schedule delivery appointments for distributor customers
• Communicate with customers, drivers, Customer Service, and Sales regarding delivery times, changes, and delivery issues
• Download and print tickets for customer pickups and prepare required reports for upcoming deliveries
• Support Friday routing and preparation for Saturday deliveries
• Assist Receiving with scheduling inbound delivery appointments when additional support is needed
• Review daily transportation payroll reports and report employee absences, vacation time, and sick time

Requirements

• Strong attention to detail and follow-through
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to multitask and manage changing priorities in a fast-paced environment
• Strong interpersonal and customer service skills
• Ability to work independently and stay on task
• Previous experience in transportation, logistics, dispatch, customer service, or administrative support preferred
• High school diploma or equivalent work-related experience preferred
• Experience with RoadNet or similar transportation/routing software is a plus

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off
• Paid holidays
• Additional voluntary benefit offerings

Pay

$22.00–$25.00 per hour

Schedule

Monday–Friday, 8:00 AM–5:00 PM