Transportation Area Manager
About the role
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Responsibilities
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
- Streamline logistics in the operation through the implementation of standard work and team leadership
- Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Lead change at internet speed because innovation has made us the global company that we are today
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing teams of 20 people or greater
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience using strong customer service, communication, and interpersonal skills
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments
Pay
USA, IN, Georgetown - 70,000.00 - 90,900.00 USD annually
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave