Transloading Terminal Manager

About the role

Road & Rail Services is seeking an experienced Terminal Manager to lead our transloading operation in Knoxville, Tennessee. This is a hands-on role for a manager who will be visible in the operation, develop employees, solve problems, and take responsibility for the overall performance of the terminal. You will spend time in the field alongside your team, monitoring daily activity and ensuring employees have the training, equipment, and direction needed to work safely and efficiently. The terminal handles the transfer of commodities between railcars and trucks, which may include ethanol, plastic pellets, food-grade materials, and other products. A strong commitment to safety, environmental compliance, customer service, and operational consistency is essential.

Responsibilities

• Direct and coordinate daily transloading and terminal activities
• Lead, train, coach, schedule, and develop terminal employees
• Conduct safety meetings and reinforce safe work practices
• Ensure products are transferred safely and according to established procedures
• Monitor productivity, labor utilization, operating expenses, and overall terminal performance
• Help manage budgets and support established P&L objectives
• Maintain accurate operational, safety, training, and customer documentation
• Communicate with customers and address service or operational concerns
• Identify operational problems and implement practical solutions
• Ensure equipment, work areas, and terminal grounds are maintained appropriately
• Support compliance with applicable company, customer, OSHA, EPA, FRA, and DOT requirements
• Work outdoors and assist employees with operational responsibilities when circumstances require it

Requirements

• At least two years of management or supervisory experience, preferably with responsibility for operating expenses, budgets, productivity, or P&L results
• Experience in transloading, rail operations, transportation, logistics, chemical handling, manufacturing, warehousing, terminal operations, or another industrial environment is strongly preferred

Skills

• Ability to lead employees while holding the team accountable for performance and safety
• Effective communication with employees, customers, and company leadership
• Sound decision-making in a fast-moving operational environment
• Organizational skills to manage multiple priorities without losing attention to detail
• Ability to work both independently and as part of a larger operations team
• Willingness to perform work outdoors in changing weather conditions
• Capability to safely climb railcars, use stairs and ladders, and navigate an industrial terminal environment
• Readiness to assist with physical or operational duties when necessary

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company matching
• Paid holidays
• Paid vacation
• Annual bonus opportunities
• Career development and advancement opportunities

Pay

Starting salary: $65,000 annually, negotiable depending on experience