Translation Quality Assurance Specialist (Bilingual Portuguese)

Department of Multilingual Education – 2026-2027 School Year

About the role

The Translation Quality Assurance Specialist serves as a critical language-access professional within the Department of Multilingual Education. This role executes the rapid processing, translation, and quality assurance of district-wide communications using district-approved AI-powered translation software. The specialist performs meticulous proofreading, editing, and post-editing to guarantee absolute accuracy, cultural consistency, and regulatory compliance. Translated materials include school-to-family communications, curriculum documents, and high-stakes Special Education documentation such as Individualized Education Programs (IEPs) and progress reports. During periods of lower translation volume, the specialist provides live interpretation services across the district as deployed by the Manager of Interpreting and Translation Services.

About Framingham Public Schools

Framingham Public Schools (FPS) is committed to excellence for all students and to creating a workforce that reflects our community’s rich racial, linguistic, and cultural diversity. Guided by our mission to empower free-thinking, responsible citizens, we value inclusion, equity, and cultural responsiveness in all we do. FPS strives to provide a safe and welcoming environment where every student and staff member can thrive. We actively seek educators and staff who are committed to antiracism, social justice, and civic engagement.

About Framingham

Framingham, Massachusetts, is a vibrant and diverse suburban community located 20 miles west of Boston, serving as a major hub in the MetroWest area. It blends urban convenience with New England neighborhoods, characterized by cultural diversity and a strong community spirit. The Framingham Public School system is committed to equity, inclusion, and student success across its nine elementary schools, three middle schools, and Framingham High School. The district is recognized for its dual language programs, comprehensive special education services, and dedication to serving a diverse student population. Framingham is also home to Framingham State University and offers abundant outdoor opportunities, including Cushing Memorial Park and Callahan State Park.

Requirements

• Bachelor’s Degree from an accredited college or university in Linguistics, Translation, Portuguese, or a related field (preferred).
• Native-level oral and written fluency in English and Brazilian Portuguese (required).
• Demonstrated experience utilizing computer-assisted translation platforms or AI-driven machine translation software (required).
• Experience reading and interpreting Special Education (IEP/540) documentation (strongly preferred).
• American Translators Association (ATA) certification or professional interpretation/translation certificate from an accredited institution (preferred).

Skills and Abilities

• Linguistic & Editing Expertise: High-level proofreading, editing, and machine-translation post-editing skills; exceptional grasp of grammar, syntax, and cultural nuances in English and Portuguese.
• AI & Translation Technology Management: Proficiency with district-approved AI translation engines and standard productivity suites (Google Workspace, Microsoft Office) to process documentation efficiently.
• Specialized Document Literacy: Ability to understand, interpret, and accurately translate technical, educational, clinical, and legal language found within Special Education IEPs, progress reports, and district curricula.
• Live Interpretation Agility: Demonstrated capability to perform professional, accurate consecutive or simultaneous oral interpretation in school, administrative, or community settings.
• Regulatory Compliance: Understanding of confidentiality protocols (FERPA/PPRA) and state/federal guidelines governing language access rights in public education, particularly regarding Special Education timelines.
• Communication & Interpersonal Skills: Highly polished verbal and written communication style; ability to interface professionally and empathetically with diverse school staff, families, and community members.
• Organization & Adaptability: Exceptional time-management skills to balance a steady intake of translation tasks while remaining flexible enough to deploy for live interpretation assignments across various district sites.
• Cultural Proficiency: Demonstrated cultural proficiency and competence in fostering an equitable and inclusive district environment for all staff, students, and families.
• Professionalism & Composure: Maintain regular, predictable, and punctual attendance; exhibit professionalism in responding to high-stakes or unpredictable situations.

Responsibilities

I. AI-Driven Translation & Document Processing

• Submits all district-requested translation documents into the district-approved AI-powered translation software system.
• Translates a high volume of materials including, but not limited to, school-to-family communications, district announcements, academic curricula, Special Education IEPs, and student progress reports.
• Organizes, tracks, and manages the electronic intake and output log of all submitted documents to ensure quick turnarounds and meet strict compliance timelines.

II. Quality Assurance, Post-Editing & Compliance

• Conducts rigorous quality control checks, comprehensive editing, and careful post-editing on all AI-generated translations to ensure human-level quality.
• Verifies that all translated materials maintain absolute conceptual accuracy, stylistic consistency, proper terminology, and cultural relevance.
• Ensures all finished materials strictly align with Framingham Public Schools’ core communication standards, state education compliance, and federal language access rules.

III. District Interpretation Services

• Monitors operational translation volume and seamlessly transitions to live interpretation roles as requested by the Manager of Interpreting and Translation Services.
• Travels across the district to provide on-site or virtual oral interpretation for parent-teacher conferences, IEP meetings, community forums, or administrative hearings.
• Employs professional interpreting protocols to ensure accurate, neutral, and clear communication between FPS staff and non-English speaking families.

IV. Professional Collaboration & System Maintenance

• Collaborates with the Manager to update centralized translation resources, terminology databases, and district glossaries based on AI outputs and human corrections.
• Serves as an operational resource for school staff regarding the status of document translation queues.
• Other duties as assigned.

Physical Working Conditions

• Mobility, Navigation & Travel: Must move about and traverse throughout the school building and grounds; requires the ability to navigate effectively throughout classrooms, cafeterias, and playgrounds. Must be able to engage in frequent standing, walking, bending, stooping, kneeling, and reaching. Must navigate tight spaces between desks and move furniture to reorganize learning spaces.
• Stationary Tasks: Often remains in a stationary position for considerable periods of time for instructional delivery, administrative tasks, and meetings.
• Sensory Requirements: Must be able to see and hear continuously to ensure student safety, monitor classroom operations, and provide instruction in active school environments. Continuous need for close and distance vision to monitor students, along with auditory acuity to hear in crowded environments.
• Communication: Must communicate effectively and clearly with students, parents, and district personnel in person, via email, and on the telephone or video conference.
• Confidentiality of Student, Family, and District Information: Must maintain strict confidentiality of student, family, employee, and district information. Must protect confidential records and information accessed through the course of employment and share such information only with authorized individuals with a legitimate educational or business need to know.
• Manual Dexterity & Technology: Frequent use of hands to finger, handle, or feel. Must be able to operate a computer, input data, and utilize instructional technology and office productivity machinery continuously throughout the day.
• General Physical Strength: Ability to lift, move, and position classroom materials and equipment (up to 30 lbs) such as books, supplies, and bulk student devices.
• Working Environment: Must be able to work effectively in a professional office environment with varying levels of activity and interaction.
• Interaction & Focus: Must interact routinely with diverse stakeholders, meet multiple high-level demands simultaneously, and maintain focus on student needs amid frequent interruptions.
• School Environment Exposure: Ability to navigate and function effectively within diverse school settings, including classrooms, cafeterias, and playgrounds, which involve varying noise levels and high-activity environments. Ability to sustain a very high level of social interaction.
• Behavioral De-escalation & Resilience: Capacity to remain calm and professional when exposed to student behavioral challenges or high-stakes emotional situations; ability to model and apply de-escalation techniques as needed. Likely to be placed in conflict situations where parents and students might become angry or unpleasant on a regular basis.

Reports to: Director of Multilingual Education (and/or designee)