Transitions Project Manager

Key Responsibilities

• Communicate and organize the readiness and turnover of each community from Construction to Operations including partnering with the construction manager on critical tasks to complete for licensure/turn over.
• Partner with the VP, Operations and other operational leaders, to ensure the building is fully equipped with startup supplies, coordinate with outside legal on preparing application and inspection for licensure and responsible for the inspection of licensure.
• Maintain an understanding of the policies and procedures required to open and operate a building while reinforcing NexCore standards.
• Participate in final building walks and validate that all spaces, systems, and environments are fully operational, safe, and aligned with brand expectations.
• Ensure completion and functionality of: Life safety systems, mechanical systems, and backup infrastructure, Resident units, amenity spaces, and back-of-house operations, FF&E, signage, wayfinding, and operational equipment, Coordinate with operating departments to ensure dining, kitchen, and other service environments are to the team’s satisfaction.
• Ensure all inspections, certifications, and regulatory approvals are secured prior to occupancy.
• Coordinate with IT to confirm all technology systems are installed, tested, and operational (Wi-Fi, call systems, access control, etc.).
• Develop and manage detailed transition schedules, establish readiness milestones and go-live plans aligned with construction completion.
• Serve as one of the key decision-makers on readiness, determining when a community is truly ready to open.
• Lead the transition process from late-stage construction through early operations.
• Co-author and implement a standardized transition playbook with clear timelines, milestones, and accountability.
• Identify risks early and drive resolution to protect opening timelines and performance.
• Ensure disciplined execution across all transition phases without reliance on informal coordination.

Pre-Opening Performance Enablement

• Partner with Sales and Marketing to ensure community environments are positioned for successful lease-up.
• Ensure the physical environment supports the sales process and reflects brand standards.
• Align readiness timelines with sales and occupancy ramp goals.
• Support operations on all start up supplies.
• Provide executive updates on activation progress, risks and readiness status.

Post-Opening Stabilization

• Partner closely with the VPO to support communities through early operations and ensure a smooth ramp to stabilized performance.
• Identify and address early operational gaps tied to transition execution and environmental matters.
• Capture lessons learned and continuously improve the transition model.
• Work in partnership with the VPO from 60-days post turnover up to 1 year depending on the unique needs of each community.

Design Review

• Participate in early design reviews to communicate any lessons learned from previous projects.
• Support the creation of early accreditation/licensure requirements like functional program and life safety protocol.

Skills, Knowledge, and Expertise

• 5+ years of senior living experience with specific emphasis on licensure, operations policy and procedures, and development.
• Direct experience with pre-opening, asset transitions, or operational ramp-up preferred.
• Strong understanding of building systems, construction closeout, and facility readiness preferred.
• Proven ability to lead complex, cross-functional initiatives.
• Strong executive presence and decision-making capability.
• Senior living, hospitality, or healthcare experience preferred.
• Experience working across both corporate and field operations.
• Familiarity with development and construction processes.

Benefits

• Compensation: $110,000 - $130,000 / year.
• Eligible for discretionary benefits: performance bonus 15%.
• Eligible for standard employee benefit elections: Medical, Dental, Vision, 401K, FSA, HSA, Commuter Benefits, Employee Assistance Program, Life Insurance (employee and dependents), Short-term disability (STD), Long-term disability (LTD), Accidental death & dismemberment (AD&D), vacation days, sick days, and other benefits.
• Travel: this position will not require travel.