Transitional Housing Navigator (Per-Diem)

About the role

Join us at PCHC’s Hope House Health & Living Center as a Transitional Housing Navigator and be part of a mission-driven team working to end homelessness in our community.

Responsibilities

• Engages directly with individuals seeking residential housing services, fostering a supportive community atmosphere and treating all humans with kindness, dignity, and respect.
• A good steward of confidentiality and discretion.
• Collects, completes, processes, and files all applicable intake documents for tenants, maintaining a thorough understanding of all necessary documentation.
• Affords assistance to tenants with reasonable requests and connects them to services and resources as appropriate.
• Provides consistent oversight of tenants, addressing behavioral and/or safety concerns in alignment with policies.
• Responds to and manages crisis situations with established protocols, prioritizing tenant safety and well-being.
• Performs basic housekeeping and additional support functions, including but not limited to:
• Preparing rooms for new tenants
• Ensuring shared spaces are clean, sanitary, and well-maintained
• Distributing meals to tenants, ensuring timely service and equitable access
• Collaborates to ensure services are mission-focused. Continuously looks to seek improvement and implement best practices.

Qualifications

• High school graduate or equivalent preferred.
• Experience and/or education in Mental Health or Chemical Dependency is preferred.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Benefits

PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Pay

Competitive compensation and generous benefits.

Schedule

Per-diem, flexible schedule could include nights and weekends (NOTE: Shift differential available for some shifts).