Transition Support Partner

Where ambition meets innovation—build a career that matches your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

About the role

As the Transition Support Partner (TSP) in Business Transitions, you will lead transitions for all business lines and channels. As the subject-matter expert on LPL’s core technology, operational processes, and best practices, you will provide training and education tailored to each advisor’s unique needs. Your top priority is ensuring the advisor or firm experiences a seamless transition from their prior broker-dealer to LPL.

Responsibilities

• Consult with prospective advisors to understand the unique structure of the business transitioning to LPL and devise a strategy to effectively transition the book of business.
• Engage various departments throughout the firm as subject-matter experts where needed.
• Leverage appropriate tools to facilitate in-depth training on all LPL technology, preparing the prospective advisor (and staff) to operate our technology upon license transfer. Training focuses on three key elements:
  • Basic operational needs such as opening new accounts and transferring assets.
  • Maintaining accounts with the goal of growing the advisor’s business.
• Provide repapering support to aid new advisors in moving their book of business to LPL, including:
  • Data entry for establishing accounts.
  • Thorough tracking of the opening and funding of accounts.
  • Proper setup of additional account details such as check writing.
  • Management of notifications related to the movement of the advisor’s book of business.
• Serve as the go-to person for the advisor throughout the transition, navigating issues by leveraging critical thinking and problem-solving skills. Know when to engage management for additional support.
• Discuss the technology needs of the advisor and provide additional training on LPL proprietary premium products and third-party tools as necessary.
• Support the execution of department projects and initiatives as needed.

Requirements

• 2+ years of experience in financial services and/or a client-facing role.
• Must be able to travel up to 50-60% of the time.

Skills

• Strong listening skills with a focus on understanding each advisor’s unique needs.
• Ability to communicate effectively with colleagues, leadership, field recruiting professionals, and internal recruiters.
• Exceptional interpersonal skills with a strong ability to build trust and respect quickly in a client-facing role.
• Expertise in various lines of the business—wirehouse, regional, independent, RIA, institutions, and retirement plans.
• Adaptable, quick learner who can jump in with limited training.
• Proficient webinar host with outstanding presentation skills.
• Proactive, critical thinker with professional maturity who can self-manage.
• Experience with Microsoft products (Word, Excel, PowerPoint, and Outlook) and Salesforce.

Preferences

• 1+ year of training, business consulting, or practice management expertise in the investment services space.
• Bachelor’s degree in Finance, Business, Economics, or a related field.
• Series 7 and 63, 65, or 66 licenses.

Pay

Pay range: $30.70–$51.15/hour. Actual base salary varies based on factors including relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

Benefits

LPL offers a highly competitive Total Rewards package designed to support your success at work, at home, and at play—including 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.