Transit Coordinator/Driver

Location: Ponca City, OK. Reports to the Executive Director (immediate supervisor) with the Chair as controlling supervisor.

Qualifications

• GED or High School Diploma
• Valid driver’s license with a clean driving record
• Experience coordinating, planning, and developing routes, transit assets, and grant compliance
• Ability to prepare and monitor the Transit program budget
• Ability to lift at least 25 pounds and move about with ease
• Strong oral and written communication skills; courteous and effective customer service with the public
• Basic knowledge of Microsoft Office (Outlook, Word, Excel, etc.)
• Ability to work independently and productively

Responsibilities

• Prepare and submit monthly, quarterly, and annual reports as required
• Assist in developing a quality transit program for tribal citizens
• Assist with route development and mapping as needed
• Maintain accurate, up-to-date logs of all transportation activities, vehicle mileage, and an active calendar of scheduled pick-up/drop-off points
• Book and coordinate customer transfers, ensuring punctual and accurate pick-up/drop-off services
• Dispatch calls and communicate with transit drivers to document all requests and confirm passengers are picked up and dropped off as scheduled
• Provide drivers with schedules and communicate throughout shifts to ensure safety and service quality
• Use effective questioning to confirm essential information (pick-up/drop-off times, accessibility needs, special requirements) and resolve customer inquiries
• Monitor schedules and coordinate with emergency management on inclement weather-related cancellations, adjusting schedules as needed
• Coordinate and implement transit schedules; monitor transportation needs as they arise, including scheduling regular vehicle maintenance, fixed routes, and assisting drivers with transportation services
• Maintain transportation vehicles — ensure they are clean and meet Kaw Nation service standards
• Attend required trainings to improve and enhance services
• Stay current with industry updates and communicate with transit program personnel to ensure compliance with current transportation requirements and trends
• Complete any other duties as assigned by the immediate or controlling supervisor