Transformation Program Manager

What You’ll Do

• Embed within the client and delivery team to actively drive day-to-day execution
• Identify where work is stalled and unblock progress immediately
• Ensure multiple workstreams advance in parallel without creating new dependencies
• Maintain momentum across operational, onboarding, CX, and enablement initiatives
• Partner closely with program leadership to translate strategy into execution
• Absorb context quickly and redistribute it so others can act without needing constant input
• Step in to own conversations, decisions, or deliverables when bandwidth is constrained
• Anticipate execution gaps and proactively create structure before issues escalate
• Equip team members (BA, onboarding, design, change management) with:
• Clear direction
• Defined ownership
• Actionable next steps

Who You Are

• 5–9 years in consulting, program delivery, or embedded operations roles
• Experienced in post-sale, renewals, or SaaS environments (preferred)
• Proven ability to operate inside client environments, not just advise from the outside
• Comfortable leading calls and interacting directly with senior stakeholders
• Skilled at working across functions without formal authority
• Able to balance strategic thinking with hands-on execution
• Comfortable making decisions and driving progress in ambiguous environments

This Person Succeeds By

• Driving decisions forward without waiting for escalation
• Creating momentum across cross-functional teams
• Holding owners accountable while maintaining trust
• Anticipating issues before they become blockers
• Operating with strong judgment in fast-moving enterprise environments
• Maintaining delivery velocity while ensuring quality and alignment
• Helping teams operate independently without constant oversight

About MODintelechy

MODintelechy is a strategy advisory focused on helping B2B organizations design and modernize revenue engines across complex, multi-channel environments. We work with senior marketing, sales, revenue, and executive leaders to align direct and indirect revenue motions, customer journeys, lifecycle strategy, and renewal models into cohesive systems that drive measurable growth and net revenue retention.

Our work often sits at the intersection of strategy, enablement, and change. We help organizations navigate complexity across sales teams, channel partners, distributors, and customer success organizations to create operating models that scale.

We're People First. MODintelechy is an Equal Opportunity Employer.