Transformation Change Manager

Responsibilities

• Develop change management plan for transformation program and initiatives, owning and ensuring execution of the plan.
• Apply a structured methodology and lead change management activities:
• Leverage a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project.
• Avoids assessing the change impact:
• Support the overall design and definition of change components, processes, personas, and roles & responsibilities.
• Identify changes in process and program and integrate change management activities into the overall project plan, working closely with the project managers.
• Consult and coach project teams / workstreams on how to move towards a common goal.
• Create before & after comparisons that help stakeholders and employees to understand the change journey.
• Define key stakeholders and establish outreach plans to ensure everybody is informed and engaged – no surprises to key stakeholders.
• Identify and manage anticipated resistance / risks / sensitivities, mitigate risks with extensive scenario planning and risk mitigating tactics.
• Support communication and training efforts:
• Enable the design, development, delivery, and management of key communications (communication plan, messaging, communications review process).
• Develop toolkits and materials, review with focus groups for validation, ensure checkpoints and steps completed for successful launch and adaptation.
• Build advocates / superusers that support spreading the word.
• Define and measure success metrics and monitor change progress; Measure execution and establish feedback loops, evaluate and ensure user readiness, conduct surveys internal and external to catch pulse.

Requirements

• Proven track record managing large and/or international projects & large-scale organizational change efforts.
• A solid understanding of how people go through a change, change process, and organizational issues and challenges.
• Experience and knowledge of change management principles, methodologies, and tools.
• Solid business and customer-oriented acumen.
• Experience with large-scale organizational change efforts.
• Strong ability to produce and manage external and internal presentations and training materials, staying on brand and on message with strong visualizations.
• Strong communication and presentation skills, ability to clearly articulate messages to a variety of audiences.
• Think ahead, plan in advance, build project plans – with a big drive and enthusiasm for knocking down obstacles along the way and getting things done.
• Strong problem-solving skills, team player with the ability to work collaboratively with and through others while establishing and maintaining strong relationships.
• Excellent active listening skills.
• Effective facilitation, influencing, conflict resolution, and negotiation skills.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.

Qualifications

• Recommended Four-year or Graduate Degree in Business Administration, Organizational Development, Human Resources, Communications, Project Management, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in change management, transformation management, program management, organizational effectiveness, business transformation, or a related field.
• Experience leading large-scale organizational change initiatives and cross-functional transformation programs in global or matrixed environments is highly preferred.

Pay

• The pay range for this role is $93,400 to $120,115 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).
• The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.