Transfer Team

Why Work for Us

At every level, our dedicated team members display a strong work ethic and commitment to our core values: respect for the family, the profession, and the individual. Work with leading experts in the funeral and cemetery profession.

Benefits

• Financial assistant programs encouraging employees through education and development in industry-related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being, and help navigate life's challenges.
• Rich 401k and Roth Retirement Plan options available for both Full-Time and Part-Time employees along with a Company Match.
• Variety of Vacation, Personal Days, and Sick Days based on your role, emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior, and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is responsible for the care, removal, and transport of human remains in accordance with all state, local, and company policies and procedures.

Responsibilities

• Responsible for transporting the deceased from hospitals, nursing homes, residences, prep rooms, or embalming facilities to the mortuary or funeral home.
• Maintains the transport vehicle by ensuring it is well-maintained, clean inside and out, and stocked with adequate Personal Protective Equipment.
• Performs duties with strict adherence to policies and procedures.
• Other duties as assigned.

Competencies

• Communication Proficiency
• Teamwork Orientation
• Detail Orientation
• Thoroughness
• Customer Service Orientation
• Time Management

Requirements

• High School Diploma or equivalent.
• Valid state-issued driver's license in good standing and acceptable driving record.

Qualifications

• Attend and perform work in a professional and courteous manner in accordance with the employer's requirements.
• Demonstrated willingness to participate in growing market share through community involvement.
• Creativity when dealing with client families.
• Able to read, write, and speak English fluently. Bilingual is a plus.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) preferred.
• Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
• Maintains a positive attitude and working environment through organization and communication.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The duties associated with this position are generally performed in an indoor office setting. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.

• Equipment used includes, but is not limited to, computer, fax, copier, merchant terminal, multi-line phone system, and personal or company-owned vehicle.
• Regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 150 pounds; may be required to lift up to 100 pounds.
• May require reaching, pushing, and pulling.
• May be exposed to chemicals and/or bloodborne pathogens (exposure risk is considered low).
• Overtime is sometimes necessary or required.

Travel

This position does not require out-of-state or overnight travel. Travel is primarily local, occurring during the business day only.