Training Program
RoShay Services · Philadelphia, PA · 1 wk ago
Human ResourcesFull-time
About the Role
A structured training program designed to prepare participants for entry-level customer support roles within the Educational Services sector.
Responsibilities
- Engage in structured classroom learning, hands-on practice, and mentorship to develop technical troubleshooting skills.
- Learn to use CRM tools, document issues, and communicate professionally with users.
- Support education-focused products, analyze user-reported issues, and collaborate with internal teams to resolve problems.
Qualifications & Skills
- Strong interest in technical troubleshooting, customer service, and supporting educational products.
- Effective communication skills and a growth mindset.
- Commitment to equity and career readiness to succeed in an inclusive, impact-driven environment.