Training Manager, Biotronik NEURO

Essential Functions

• Lead the development and implementation of education programs aligned with Training and Education department activities and corporate goals and objectives
• Coordinate the preparation of presentations, lectures, publications, and online training content related to BIOTRONIK Neuro’s products, new hire onboarding, customer-facing education, etc.
• Provide training and guidance to the field trainers and support the certification progress of new hires
• Maintain expertise on products, therapies and product benefits versus the competition and acquire knowledge on new BIOTRONIK Neuro therapies and competitor products
• Provide instructional support for the facilitation of education programs
• Maintain and apply expertise in subject matter, instructional design, adult learning, and facilitation
• Support the development of requirements for the training and certification of field employees
• Support the development of department policies, procedures and work instructions including a formal certification manual
• Build performance improvement capabilities and metrics that directly help the sales organization create and maintain a competitive advantage
• Support a global training partnership

Competencies

• Adult Learning theory
• Instructional design
• Facilitation skills

Required Education and Experience

• Bachelor's degree in Learning, Biology, Health Science, Engineering or Nursing or equivalent work experience
• 5 years of field clinical/sales experience in the Medical Device or Complex Pharmaceutical Industry

Preferred Education and Experience

• Experience developing and leading training for invasive medical device therapy
• Certification in a nationally recognized training/facilitation course
• Certification in curriculum architecture and slide design

Physical Demands

• Largely sedentary role
• Requires occasional standing for long periods of time
• Requires bending and lifting equipment such as programmers (approximately 25 pounds)
• Requires use of hands and fingers to handle, feel or operate objects, tools or controls
• Requires reaching with hands and arms
• Requires talking and hearing

Additional Eligibility Qualifications

• If not already certified in BIOTRONIK Neuro’s products, this person would need to complete a certification course