Training Coordinator I - Microbiology Processing
Job Responsibilities
Aid in the onboarding of new employees and initial training to ensure a positive new hire experience.
Provide ongoing group and individualized training for performance enhancement and general education.
Deliver training in company and department policies and procedures, department-related competencies, and Lab Information Systems.
Develop and implement appropriate resources and programs to accomplish training objectives.
Evaluate and update existing training materials and plans.
Serve as a procedural and compliance resource for department employees.
Support leadership with quality and service metrics.
Assist with the creation of improvement plans for underperforming employees.
Maintain accurate logs and records for all trainings conducted.
Provide training with respect and professionalism at all times.
Assist with workflow during times of high volume or coverage needs.
May travel to client sites and other branches to assist in training.
Research industry-related information as necessary.
Requirements
- High school diploma or equivalent
- 1 year or more of experience
Qualifications
- Associate’s degree
- 6 months or more of training or leadership experience
Skills
- Understanding of laboratory operations and policies and procedures
- Experience working in a high-volume laboratory environment
- Proven track record in providing exceptional customer service
- Flexibility to travel throughout territory for training purposes
- Comfortable working under minimal supervision
- Ability to work independently and within a team environment
- Proficient with computers
- Familiarity with laboratory information systems
- High level of attention to detail along with strong communication and organizational skills
- Ability to handle the physical requirements of the position
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan