Trainer - Cultural Awareness (Moroccan Arabic)

Key Responsibilities

• Conduct a needs assessment to understand the project, participant roles, business objectives, and anticipated cross-cultural challenges.
• Design a customized cultural training program for U.S.-based employees and leadership.
• Facilitate engaging virtual and/or onsite training sessions in Michigan.
• Explain key aspects of Moroccan culture that influence professional relationships and workplace interactions.
• Provide guidance on working effectively with Moroccan colleagues, suppliers, customers, and business partners.
• Address differences between U.S. and Moroccan approaches to: Communication and feedback, Leadership and hierarchy, Decision-making and problem-solving, Relationship and trust building, Meetings and professional etiquette, Time, deadlines, and project expectations, Conflict resolution and sensitive conversations, Teamwork and collaboration.
• Introduce relevant Moroccan Arabic terms, greetings, expressions, and pronunciation that participants may encounter in professional settings.
• Use automotive- or manufacturing-related scenarios, case studies, and role-playing exercises where appropriate.
• Help participants recognize and avoid common cultural misunderstandings, stereotypes, and communication barriers.
• Develop practical reference materials, such as participant guides, cultural tips, terminology sheets, or post-training resources.
• Audit and adapt the content and facilitation style for different audiences, including employees, technical teams, managers, and executive leadership.
• Participate in planning and debrief meetings with the project team.
• Incorporate stakeholder feedback and make reasonable revisions to the training materials.

Required Qualifications

• Native or near-native proficiency in Moroccan Arabic/Darija.
• Professional fluency in English.
• Strong knowledge of Moroccan and American culture, workplace practices, and business etiquette.
• Demonstrated experience designing and facilitating cultural competency, intercultural communication, global mobility, or international business training.
• Experience presenting to professional audiences in the United States or other multinational environments.
• Ability to communicate cultural differences accurately, respectfully, and without reinforcing stereotypes.
• Strong presentation, facilitation, and audience-engagement skills.
• Ability to translate cultural concepts into practical workplace recommendations.
• Experience developing customized training materials and participant resources.
• Ability to work independently and collaborate with project stakeholders.
• Availability to deliver training virtually and/or onsite in Michigan, depending on project requirements.