Traffic Controllers - Holiday season - Gaylord Opryland Hotel & Resort

About the role

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.

Responsibilities

• Directs vehicular traffic while providing attentive, friendly service to all patients/guests. (25% of time)
• Assists marketing department with the marketing efforts targeted to exciting clients. (25% of time)
• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome guests to the location. Uses proper Towne Park phone etiquette. (25% of time)
• Assists guests with directions and all other inquiries. Stands while serving guests. Provides information about