Traffic Control Officer - Beverly Hills

About the Role

The Traffic Control Officer directs vehicular and pedestrian traffic at a major medical facility and surrounding public roadways, supporting safe, efficient, and customer-focused traffic operations. This role manages traffic flow, assists patients and visitors, and helps maintain facility access while working closely with the Traffic Control Supervisor to respond to changing conditions, construction impacts, and operational needs.

Responsibilities

• Direct vehicular and pedestrian traffic in designated areas.
• Maintain safe and efficient traffic flow while minimizing congestion and delays.
• Provide professional customer service and assist patients, visitors, employees, vendors, and contractors with directions and access information.
• Monitor traffic conditions and immediately report safety concerns, incidents, operational issues, and unusual activity to the Traffic Control Supervisor.
• Follow established traffic control plans, operational procedures, and safety guidelines.
• Adapt to changing traffic patterns, roadway closures, construction activities, and special operational requirements.
• Assist with managing vehicle access points, loading zones, drop-off areas, and restricted-access locations as assigned.
• Communicate effectively with coworkers, supervisors, contractors, vendors, and facility representatives to support operational objectives.
• Support traffic control operations during construction projects and assist with traffic rerouting as directed.
• Maintain situational awareness and proactively identify conditions that may impact safety, traffic flow, or facility access.
• Respond professionally to customer concerns and requests for assistance in accordance with company policies and procedures.
• Accurately document incidents, hazards, equipment issues, and operational concerns when required.
• Maintain assigned equipment and immediately report damaged or missing equipment.
• Perform other duties as assigned in support of traffic control and facility operations.
• Work effectively with contractors, vendors, facility personnel, and members of the public.

Requirements

• High school diploma or equivalent.
• Valid California driver’s license with at least two years of driving experience.

Skills

• Strong communication and customer service skills.
• Ability to provide clear directions and interact professionally with a diverse population.
• Ability to work independently while following direction from supervisors.
• Ability to adapt to changing traffic conditions and operational priorities.
• Ability to recognize and report safety hazards and operational concerns.
• Sound judgment and decision-making skills.
• Ability to remain calm and professional in fast-paced or challenging situations.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds.
• Ability to work outdoors in varying weather conditions.

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform these duties.