Trading Specialist

We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data, and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display, and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance. As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals, and are committed to economic inclusion.

About the role

TripleLift is seeking a detail-oriented and client-focused Trading Specialist to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA’d, performance is monitored, and issues are resolved quickly. This role is client-facing, requiring a mix of technical expertise, problem-solving skills, and strong communication. The ideal candidate is comfortable working directly with advertisers, agencies, and trading desks to troubleshoot issues, validate campaign details, and deliver seamless activations that drive results.

Responsibilities

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational and technical teams.
• Provide consultative activation support for advertiser and agency partners for all TripleLift formats across all integrated DSPs.
• Monitor campaigns to ensure successful performance, delivery, and pacing; proactively flag risks or opportunities for optimization and upsells.
• Ownership of end-to-end troubleshooting from campaign and creative setup, discrepancy resolution, and exchange-level technical issues.
• Be the first line of support for technical, operational, and product-related client questions.
• Internally partner with product and engineering teams to provide feedback on tooling as well as resolve product gaps and issues.
• Be the technical and operational stakeholder in presentations with clients; comfortable presenting and speaking to data, technical, and functionality-related questions from advertisers.
• Become a TripleLift expert who can consult and educate clients on TripleLift’s products and external-facing tools, including providing tooling demos, new product updates, and best practices.
• Utilize Excel, Google Sheets, and other advanced analytics tools, such as Omni, to analyze large sets of data and create actionable insights.
• Build custom dashboards and proactively monitor data to identify liquidity blockers or campaign issues.

Requirements

• Minimum of 3 years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Previous experience in various DSPs required.
• Strong problem-solving skills with the ability to troubleshoot delivery and technical issues.
• Strong time management skills, able to meet deadlines and prioritize as needed.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).
• Basic SQL knowledge or willingness to learn SQL is highly preferred.
• Highly organized and process-driven with a bias toward execution and accountability.

Pay

The base salary range for this position is $60,000—$80,000 USD. Actual salaries will vary depending on factors including but not limited to experience and performance. The range listed is just one component of TripleLift’s total compensation package for employees. Other rewards may include bonuses, an open Paid Time Off policy, and many region-specific benefits.

Benefits

Available to eligible employees:

• Medical, Dental, and Vision Plans
• Flexible PTO
• 401k with employer match