Trade Specialist, Full-Time, Hill Center - West Elm

Responsibilities

Develop, manage and grow the trade customer base in a defined client segment and geographic region of the retail store.

Identify area home, neighborhood, preservation and other associations to reach out to and build a connection with.

Develop and execute events that drive traffic and position Rejuvenation as a resource.

Promote Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities that include in-store service, telephone contacts, site visits, and in-store events trainings and trade shows.

Build and maintain extensive knowledge base of building activity within retail trade area.

Works with store sales associates to provide timely trade related information, and to assist other sales associates with identifying potential trade prospects and customers.

Builds strong connections with Call Center and WSI Contract teams, to leverage resources and build overall trade businesses.

Supports retail store in customer service and operations as needed.

Performs other duties as assigned by management, including opening and closing duties as Key Holder.

Criteria

• Proficiency with Microsoft Office Suite, to include Outlook, Word, Excel, and PowerPoint
• Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction
• Prior experience in Microsoft Dynamics AX, Sales Force Management, and POS systems a plus
• Strong aptitude for customer service and sales, with a high energy "can do" approach
• Proven ability to achieve results both independently and through others
• 2-3 years outside sales experience with a strong emphasis in customer service and delivery of set goal plan

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.