Trade Finance Business Analyst and System Liaison

It’s about process, progress, and people. Do you like solving complex problems? Are you the kind of person that is energized by a challenge? Do you want the autonomy to improve processes and find solutions? If so, being a Trade Finance Business Development Analyst and System Liaison with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. By joining our adaptable, integrity‑driven team, you’ll become part of Frost’s over 150‑year legacy of providing unparalleled banking services.

Responsibilities

• Work with TFS personnel and other Business Analysts to identify needed features, changes, and functional specifications in TFS systems.
• Liaise with TFS stakeholders, Systems Architects, developers, and testers to communicate needed features and explore implementation options.
• Prepare and update systems operation procedures.
• Train TFS personnel in the use of new or existing features.
• Maintain and improve management of static data.
• Onboard new clients and maintain the database within parameters of TFS systems.
• Act as a liaison to Frost’s Business Intelligence unit in creation and maintenance of management reports.
• Assist in the identification and recording of risks, issues, dependencies, and assumptions for client accounts in accordance with project standards.
• Work with Project Managers to escalate issues as needed.
• Ensure compliance with Frost’s internal procedures and policies, as well as International Trade Banking standards and regulations.
• Collaborate with Product Management to onboard new TFS products and develop existing ones.
• Work with TFS management and other stakeholders to identify and address production inefficiencies.
• Implement policies and procedures on maintenance of all TFS systems.
• Always take action with Integrity, Caring and Excellence to achieve all‑win outcomes.

Requirements

• 3+ years of experience in Trade Finance, with Letter of Credit and documentary collection knowledge.
• Bachelor’s degree in Business, Accounting, Finance, Economics, or related field; or equivalent Trade Finance experience.
• Strong problem‑solving and time‑management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft computer applications.

Preferred Skills

• 3+ years of experience as a Business Systems Analyst or in Systems Support.
• Strong understanding of discounting/financing.
• Familiarity with SWIFT operations, Misys FusionBanking, or Misys Trade Innovation System.
• Strong knowledge of Trade Finance standards, rules, and regulations, including UCP600, ISBP745, URR525, ISP98, URC522, and Incoterms.
• Project Management experience.

Benefits

• Medical, dental, vision, long‑term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time‑off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including an Employee Assistance Program.
• Referral bonus program and additional perks.

Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.