Trade Compliance Analyst, North America

About the role

The Customs Compliance Specialist will oversee customs operations, manage HS codes and tariff classifications, and ensure accurate duty payments and compliance with international trade obligations.

Responsibilities

• Oversee all customs operations, including reviewing and validating import and export documentation to ensure accuracy and full compliance with local and international customs regulations.
• Assign and maintain accurate HS codes and tariff classifications for all products, ensuring alignment with regulatory requirements.
• Oversee customs duty valuations and ensure country of origin declarations are accurate and compliant with local requirements—supporting duty payments and preferential tariffs.
• Monitor changes to customs laws and procedures across North America, ensuring timely updates to internal processes and communicating these to key stakeholders across the business.
• Act as the primary point of contact for customs authorities, customs brokers, and third-party providers to support operational compliance and issue resolution, working in conjunction with the Global Tax team to respond to customs and tax authority notices and audits.
• Lead internal and external audits with third-party providers to identify compliance risks and optimization opportunities.
• Support the Global Tax team with input and implementation of customs controls and processes to support and build on our global tax strategy.
• Advising and training internal departments on customs-related matters, including regulatory changes, documentation requirements, and SOP.
• Co-ordinating with Operations, Supply Chain, and Logistics teams to ensure smooth cross-border movement of goods, minimizing customs delays and improving lead times through proactive planning and customs documentation readiness across supplier countries and wholesale customers.
• Managing the implementation and continuous improvement of customs compliance systems and tools, ensuring data and automation of key compliance processes, such as HS code assignment, origin tracking, and duty calculations across all relevant authorities.

Requirements

• 3+ years of proven experience in global customs / international trade compliance, preferably in the retail sector.
• Strong knowledge of HS classification, product valuation methods, preferential trade agreements, and duty calculations.
• Excellent analytical, organizational, and communication skills.
• Ability to work independently and cross-functionally, with an accurate eye for detail.
• Degree / qualification / certification in Customs Compliance or International Trade.

Qualifications

• Experience in retail industry preferred.
• Knowledge of international trade laws and regulations.
• Experience with customs software and systems.
• Strong problem-solving and decision-making skills.

Skills

• Customs Compliance
• International Trade
• HS Classification
• Product Valuation
• Preferential Trade Agreements
• Duty Calculations

Benefits

• Annual discretionary bonus tied to both company performance and personal contribution.
• Health Coverage – Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of it on us.
• 401k – We'll match every single dollar up to 5% of your salary. Free money for your future!
• 30 Days PTO – Prorated and then loaded at the start of each year. Vacation and sick time combined, and yours to use.
• Employee Assistance Program – Confidential support for whatever life throws your way.
• Paid Parking + Perks – Covered, skyway-connected parking on us, plus a free gym, on-site clinic, pharmacy, and many local restaurants within walking distance.
• Social Events – A very active social committee keeping the calendar full of celebrations and good times.

Pay

$60k - $70k

Schedule

Full-time