TPWD - Security Officer II-III (Security Officer,

Hiring Contact: Captain Luis Canales, (254) 784-9635

Physical Work Address: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744

About the Role

Under the direction of the Headquarters (HQ) Police Captain, this position performs complex (Journey-level) II or highly complex (senior-level) III security enforcement work including ensuring the safety of Texas Parks and Wildlife Department (TPWD) employees and the public, government officials and dignitaries visiting the TPWD Headquarters. Monitors and authorizes entrance and departures of employees and visitors, to include deliveries. Patrols buildings and grounds to maintain safety and security. Works under limited supervision, with moderate (II) or considerable (III) latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.

Responsibilities

• Ensure the safety of TPWD employees, the public, government officials, and dignitaries visiting TPWD Headquarters.
• Monitor and authorize entrance and departure of employees, visitors, and deliveries.
• Patrol buildings and grounds to maintain safety and security.
• Enforce security rules and regulations.
• Conduct investigations.
• Operate a security control center (SO III).
• Perform manual labor, including lifting supplies and materials up to 50 lbs.
• Conduct work activities in accordance with TPWD safety program.

Requirements

Education

• Graduation from High School or GED.

Experience

• SO II: One year of experience in law enforcement, security work, or a closely related field (educational or customer service).
• SO III: Four years of experience in law enforcement, security work, or a closely related field (educational or customer service).

Licensure

• Possess a valid State driver's license.

Physical Requirements

• Pass annual physical readiness testing required at a 25% standard for initial and continued employment.
• High moral character with no felony convictions, no DWI, BWI, DUID, or class A misdemeanor convictions within the past five years, no Class B misdemeanor convictions within the past two years (a background check will be completed).
• Recipient of an honorable discharge from the military service, if applicable.
• Twenty-one years of age or older.

Retention of position contingent upon obtaining and maintaining physical requirements and required licenses/certifications.

Preferred Qualifications

Education

• Security officer training approved by Department of Public Safety, or comparable from other state.

Experience

• Experience as a licensed peace officer or security officer.
• Experience with customer service work.

Skills

SO II-III

• Knowledge of Texas Criminal Laws, the Code of Criminal Procedures, and the Penal Code.
• Knowledge of emergency reporting procedures and traffic and parking regulations.
• Knowledge of safety and security procedures.
• SO II:
  • Skill in using MS Word, Excel, and Outlook.
  • Skill in effective verbal and written communication.
  • Skill in monitoring and assessing situations, determining appropriate response, using emergency law enforcement equipment.
  • Skill in effective interaction with staff at all levels of the department and other State agencies and organizations.
  • Skill in providing quality customer service in a courteous and professional manner.
• SO III:
  • Skills of SO II, plus skill in operating a security control center.
• Ability to enforce security rules and regulations.
• Ability to conduct investigations.
• Ability to work under stressful situations.
• Ability to work independently with little or no supervision.
• Ability to work as a member of a team.
• Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.

Working Conditions

• Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays.
• Required to work overtime as necessary.
• Required to perform work outdoors, occasionally in adverse weather conditions.
• Required to perform manual labor, including lifting supplies and materials up to 50 lbs.
• Required to travel 5% with possible overnight stays.
• Required to operate a State vehicle.
• Must conform to TPWD dress and grooming standards, work rules, and safety procedures.
• Non-smoking environment in State buildings and vehicles.

Benefits

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement, and pension.