TPO Administrator (Pacific/Mountain Time)

This position is responsible for ensuring all new TPO partners are properly affiliated with our Union Home Third Party Origination channel and maintaining a list of TPO-related activities not specific to the manufacturing process. Must be able to work Pacific or Mountain Time Zone schedule.

Responsibilities

• Enhance and execute standard onboarding routine for all new TPO partners
• Handle New TPO Partner Approvals, Renewals, and/or De-Activations
• Manage 3rd Party Processing Company Approvals, Renewals, and/or De-Activations
• Oversee Warehouse providers Approvals, Renewals, and/or De-Activations
• Maintain master contact lists of internal and external TPO Partners
• Deliver daily rate sheets to external partners
• Manage VA Sponsorship Process – Approvals, Renewals, and/or De-Activations
• Enhance and execute standard process related to the White Glove Process
• Execute Bulletin process as directed by TPO leadership
• Maintain timely and accurate information regarding TPO web presence
• Serve as liaison for Union University to ensure training needs are executed and delivered
• Deliver TPO Expedite data to/for TPO Leadership
• Other duties as assigned by TPO Operations Manager

Qualifications

• High school diploma or equivalent
• 2+ years of work experience in a professional environment
• Mortgage industry experience a plus

Skills

• Strong communication skills and the ability to work in a fast-paced environment
• Experience managing multiple tasks and deadlines routinely
• Experience dealing directly with consumers and/or business partners
• Strong attention to detail and ability to multi-task