Toyota Service Advisor

Key Responsibilities

• Serve as the main point of contact between customers and our service department.
• Greet customers, understand their vehicle service needs, and offer appropriate recommendations.
• Schedule service appointments, maintain customer records, and ensure timely communication regarding the status of vehicles.
• Provide clear explanations of repairs and maintenance, while ensuring customer satisfaction.
• Cook up with technicians and service team to ensure efficient workflow.

Qualifications

• Previous experience in an automotive service advisor or customer service role is preferred, but not required.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• A positive attitude, strong work ethic, and a team-oriented mindset.

Benefits

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retailer plan
• Vision insurance

Shift

10 hour shift

Work Days

Every weekend
Rotating weekends