Toyota of Downtown Chicago Sales Manager
Position Overview
The Sales Manager at Murgado Automotive Group will lead a dynamic team focused on transparency and velocity. The role involves operating across three key domains: the Desk (deal structure and approvals), the Floor (showroom operations and team development), and the Screen (digital channels and remote deal-building).
Key Responsibilities
Structure deals with speed and precision using Tekion
Work as one team, recognizing strengths and leveraging them
Lead and coach a sales team in both Delivery & Experience and Business Development
Conduct performance reviews, pipeline meetings, and skill-building sessions
Recruit, hire, and onboard salespeople who fit the model
Respond to online leads and inbound inquiries with real answers
Build deals remotely using digital retailing tools
Monitor call transcripts and alerts to capture buying intent in real time
Ensure every interaction reflects the commitment to transparency
Handle escalations with a problem-solving mindset
Protect Customer Satisfaction Index (CSI) by ensuring the delivery experience matches or exceeds the sales experience
Oversee daily operations, inventory presentation, and compliance with company processes
Collaborate with F&I to ensure smooth deal flow and maximize PVR without compromising trust
Coordinate with marketing on campaigns, events, and inventory merchandising
Track and report on sales performance, conversion rates, and pipeline health
Utilize Tekion (DMS), VIN Solutions CRM, and equity mining tools to drive decisions
Hold yourself and your team accountable to measurable activity standards
Qualifications
Proven track record as a Sales Manager, Desk Manager, or GSM in automotive retail
Demonstrated ability to hold gross, structure deals, and lead a team
Experience with modern DMS platforms (Tekion preferred) and CRM systems
Strong deal-structuring instincts and negotiation ability
Leadership that balances accountability with development
Tech-literate, comfortable with digital retailing, AI tools, and data-driven decision-making
Excellent communication skills with customers, salespeople, and peers
Mindset that believes in transparency over gamesmanship and earns the business
Understands that authority comes with accountability
Flexibility to work evenings and weekends as needed
Benefits
Competitive Compensation: Base salary plus performance-based bonuses tied to gross and volume
Comprehensive Benefits: Health, dental, vision, 401(k) with company match, PTO
Career Growth: Advancement opportunities across the Murgado Automotive Group portfolio
Employee Discounts: Vehicle purchases, parts, and service
Modern Tools: Work with Tekion, not against a legacy system
Training: Ongoing development in deal structure, leadership, and emerging technology
Why Murgado Automotive Group?
We're building a model where AI handles the tire-kickers, experts handle the deals, and customers feel respected instead of manipulated. We're launching a new store in Chicago and looking for a Sales Manager who wants to help define what a modern dealership looks like from day one.
How To Apply
Submit your resume and a brief note on why you're the right fit for this role. Murgado Automotive Group is an equal opportunity employer. We participate in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary based on performance - no cap on commissions!