Town & Country Hardware North Chatham - Sales Associate

Customer Service

Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?” Practice excellent customer service and listen intently to customer needs. Direct customers to the appropriate products for the particular customer need. Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.

Perform sales counter functions such as order entry, special orders, and price lookup. Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.

• Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams.
• Make new product recommendations to store management based on customer feedback.
• Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• Assist in cycle counting of inventory according to a schedule established by management.
• Stock shelves with incoming product as necessary.
• Sign and merchandise product in the store as necessary.
• Face and front product at the beginning and end of each shift, and as time permits.
• Notify regular customers about new products and upcoming store promotions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize merchandise, ensuring the sales counter and selling area are clean and organized so that customers do not perceive CNRG in a negative manner based on store conditions.
• Absorb and organize