Tournament Sales Coordinator

About the role

The Tournament Sales Coordinator provides administrative and operational support for the Tournament Sales Team. This position coordinates tournament details after each golf tournament/golf outing have been contracted through event completion and serves as a key point of communication between clients, Sales, Golf Operations, Food & Beverage, and golf course teams. The ideal candidate is highly organized, computer savvy, detail-oriented, and familiar with golf operations, golf outings/tournaments, tee times, and tee sheets. Success in this position requires the ability to manage multiple events, contracts, payments, tee sheets, deadlines, and client requests while providing a high level of service in a fast-paced golf and event environment.

Responsibilities

• Coordinate tournament and group golf details after contracting through event completion.
• Proven ability to accurately manage, process, and track payments while ensuring timely and proper reconciliation.
• Maintain accurate and current event information in Tripleseat, tee sheets and other company systems.
• Track and collect contracts, deposits, payments, guarantees, player counts, deadlines, and required client documentation.
• Maintain tournament calendars and coordinate tournament dates with Golf Operations and course leadership.
• Enter and maintain tournament blocks, tee times, and related information in Tee Sheets, Tripleseat and/or other required systems.
• Review tee sheets and tournament calendars to identify potential scheduling conflicts and communicate concerns to appropriate management.
• Coordinate player lists, pairings, starting times, formats, cart requirements, scoring information, signage, contests, merchandise, food & beverages and other tournament logistics.
• Communicate tournament requirements and changes to Golf Operations, Food & Beverage, and other departments involved in event execution.
• Prepare event orders, tournament summaries, client lists, spreadsheets, reports, and other operational documents.
• Maintain organized electronic files and accurate records for tournaments, outings, and group golf events.
• Follow up with clients regarding contracts, deposits, payments, guarantees, player counts, menus, event details, and other outstanding information.
• Assist clients with questions regarding tournament logistics, course policies, timelines, and event requirements.
• Escalate pricing exceptions, unusual client requests, contract changes, or significant operational issues to the appropriate manager.
• Assist with post-event documentation, billing information, client follow-up, and recordkeeping.
• Maintain confidentiality of client, company, pricing, contract, and financial information.
• Provide administrative and operational support to the Tournament Sales team as needed.
• Perform other duties and responsibilities as assigned.

Qual