Tour Operations Coordinator
Shroff Travel · United States · 1 wk ago
RemoteRemoteAdministrative$45k–$65k/yrFull-time
About the Role
This is a 100% remote, full-time role open to candidates in the United States. The Tour Operations Coordinator supports travel planning, group and event coordination, reservations, traveler support, supplier communication, and service workflows. The role is designed for organized remote execution, accurate documentation, clear communication, and dependable follow-through.
Responsibilities
- Support booking, reservation, itinerary, traveler-service, or travel-operations tasks.
- Maintain accurate traveler, booking, schedule, supplier, and service records across approved systems and shared workflows.
- Research or verify travel options, availability, requirements, or service details and organize findings for clear decision-making.
- Communicate confirmations, changes, exceptions, and next steps professionally with travelers, customers, suppliers, or internal teams.
- Resolve routine travel-service issues using documented procedures and escalate complex changes while preserving a clear activity record.
Requirements
- Demonstrated ability to perform Tour Operations Coordinator work or closely related training/experience with reliable accuracy and follow-through.
- Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
- Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
- Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
- Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.
Skills
Relevant skills for this role include:
- Itinerary Planning
- Destination Research
- Data Entry
- Supplier Coordination
- Booking Support
- Travel Operations
- Travel Planning
- Problem Solving
Employment Details
This is a full-time, associate-level position. The base compensation range is $45,000–$65,000 per year, depending on experience and demonstrated role alignment.
Work location: 100% remote within the United States.