Tour Guide

Tour Guide

Welcome guests and owners with a warm, professional, and hospitality-focused experience. Verify guest identities and confirm scheduled presentation appointments. Maintain accurate guest information and records within the CRM system. Prepare presentation areas, including audio/visual equipment and presentation materials. Provide general information regarding resort amenities, services, and local attractions. Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations. Complete administrative tasks, required documentation, compliance training, and team meetings. Perform additional responsibilities as assigned.

Compliance Requirements

• Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information.
• Explain or interpret contracts or legal documents.
• Answer detailed questions regarding property availability, inventory, or unit values.
• Encourage, influence, or participate in purchasing decisions.

What You'll Bring

• A High School Diploma or equivalent required.
• Willingness and ability to obtain a California Real Estate License within six months of hire.
• Customer service, hospitality, retail, or other guest-facing experience preferred.
• Experience using computers, tablets, and digital business applications.
• Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.

Training & Career Path

Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.

Compensation

Hourly Rate: $16.90 per hour (Non-Exempt)
Target Annual Compensation: $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus.
Top performers may earn up to $200,000+ for exceeding minimum production requirements.

How You'll Be Rewarded

• We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.
• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical, Dental, Vision, Flexible Spending Accounts, Life and Accident coverage, Disability, Wish day paid time to volunteer at an approved organization of your choice, 401k with employer match (subject to eligibility requirements), Legal and identity theft plan, Voluntary income protection benefits, Wellness program (subject to provider availability), Employee Assistance Program.