Tour Consultant, Group Sales

About the role

The Role In this role, you will be responsible for owning and growing a book of business made up of Group Coordinators. We are looking for ambitious, high performing, self-motivated individuals with an entrepreneurial spirit. To achieve success, you will be responsible for qualifying, following up with, and converting sales leads to customers via outbound phone sales. You’ll drive a mission of sustainable and scalable growth, work on business challenges, and ultimately build a customer base that is loyal and will want to travel with us year after year.

Responsibilities

• Qualify, follow up with, and convert sales leads to customers via outbound phone sales
• Drive sustainable and scalable growth
• Work on business challenges
• Build a loyal customer base
• Develop your own book of business
• Maintain a healthy pipeline
• Help customers see the world
• Collaborate with the Sales Development Program

Requirements

• Live/relocate to the state of Massachusetts or within commutable distance to our Cambridge, MA office
• Self-motivated and entrepreneurial spirit
• Highly motivated and adaptable team player
• Excellent communication and collaboration skills
• Confidence and decisiveness when facing challenges
• Able to take feedback and implement it quickly
• Problem-solving ability and curiosity
• One-on-one personal attention designed to promote professional growth

Qualifications

• Experience in sales or customer service
• Strong communication and interpersonal skills
• Ability to work independently and manage time effectively
• Passion for travel and international culture
• Knowledge of the travel industry and market trends

Skills

• Outbound calling skills
• Customer relationship management
• Sales techniques and strategies
• Effective communication and persuasion skills
• Problem-solving and decision-making abilities

Benefits

• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• Market-leading medical, dental, and vision coverage
• Life and disability insurance
• Legal and pet insurance
• Dependent care, healthcare, and commuter Flex Spending Accounts (FSAs)
• Fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts
• Discounts at local venues and businesses

Pay

First-year Tour Consultants have an on-target earning potential of $65,000 (base salary starting at $50,000 and $15,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased OTE of $95,000 ($65,000 base and $30,000 bonus potential).

Schedule

Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.