Total Rewards Specialist

Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000+ clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions.

Why Work at Matrix?

• Opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• Chance to work with great people on exciting projects.
• Leverage your expertise and compassion, making a direct impact on the health and well-being of members.
• Competitive compensation: be rewarded for your effort and passion while making a difference in the community.

About the role

Type: Full Time Salaried
Compensation: $69,000-103,000
Location: Fully Remote, must be in the United States
Hours: Full Time Days

The Total Rewards Specialist supports the administration and delivery of compensation, benefits, and total rewards programs that enhance the employee experience and support organizational growth. This role serves as a key operational resource for the Total Rewards team by administering day-to-day programs, maintaining data integrity, responding to teammate inquiries, preparing reports, and supporting annual compensation and benefits initiatives. The Total Rewards Specialist partners closely with Human Resources, Payroll, Finance, and external vendors to ensure programs are administered accurately, efficiently, and in compliance with applicable regulations. This role is ideal for an HR professional looking to build expertise in compensation, benefits, and HR analytics.

Responsibilities

Compensation Administration

• Support the administration of compensation programs, including job changes, promotions, market adjustments, and annual merit processes.
• Prepare compensation worksheets, reports, and analysis for leadership review.
• Maintain compensation records, salary structures, and job documentation within the HRIS.
• Assist with market pricing research and salary survey participation.
• Support the maintenance of job descriptions and organizational job architecture.
• Ensure compensation transactions are processed accurately and timely.

Benefits Administration

• Administer day-to-day employee benefits programs, including medical, dental, vision, life, disability, retirement, and wellness programs.
• Respond to employee questions regarding benefits eligibility, enrollment, and coverage.
• Assist with new hire enrollment, qualifying life events, and annual Open Enrollment activities.
• Coordinate with benefit vendors to resolve participant issues.
• Maintain benefit records and ensure accurate payroll deductions.
• Support employee communications related to benefit programs.

HR Systems & Data Management

• Maintain employee compensation and benefits data within the HRIS.
• Perform routine audits to ensure data accuracy and completeness.
• Assist with preparing recurring reports and dashboards for Total Rewards metrics.
• Support HRIS testing related to compensation and benefits system changes.

Compliance

• Assist in maintaining compliance with applicable federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, FLSA, and related requirements.
• Maintain required documentation and records for audits.
• Support preparation of annual compliance reporting and benefit filings.
• Ensure confidentiality of employee compensation and benefit information.

Employee Support

• Serve as a first point of contact for Total Rewards questions received through shared inboxes and HR service channels.
• Provide exceptional customer service while resolving employee inquiries.
• Escalate complex compensation or benefits issues as appropriate.
• Assist in creating educational materials and employee communications.

Process Improvement

• Identify opportunities to improve Total Rewards processes and administrative efficiency.
• Participate in implementation of new programs, system enhancements, and process automation.
• Document standard operating procedures for Total Rewards activities.
• Support special projects as assigned.

Requirements

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, Healthcare Administration, or related field preferred. Equivalent combination of education and relevant experience may be considered.

Experience

• 2-4 years of Human Resources experience with exposure to benefits, compensation, payroll, or HR operations.
• Experience administering employee benefits preferred.
• Healthcare or multi-state employer experience is preferred.
• Experience using an HRIS (UKG preferred) is a plus.

Knowledge, Skills & Abilities

• Working knowledge of compensation and employee benefits administration.
• Strong customer service orientation and ability to communicate effectively with employees at all levels.
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience with HRIS reporting and data management.
• Ability to prioritize multiple assignments in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Collaborative mindset with the ability to build effective cross-functional partnerships.

Preferred Qualifications

• Experience supporting annual merit or Open Enrollment cycles.
• Familiarity with ERISA, ACA, COBRA, HIPAA, FLSA, and other employment regulations.
• Experience working in a high-growth, private-equity-backed organization.
• CEBS, SHRM, HRCI, or other HR certification is a plus.

Benefits

• Medical, Dental, Vision
• Paid time off, paid holidays
• 401K with company matching
• Voluntary life insurance
• Short term disability, long term disability
• Employee assistance program
• Health savings account, flexible spending accounts
• Additional voluntary benefits available