Tory Burch Assistant Store Manager

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004, anchored in the casual elegance of American sportswear. The design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. Collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company's guiding principle, expressed through the collections, company culture, and the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education, and community.

Role Overview

You are a critical leadership partner to the General Manager and/or Assistant General Manager, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best, and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day-to-day operations of running a successful business with an authentic approach.

Responsibilities

• Monitor team sales targets and metrics
• Oversee the development of clientele relationships
• Set clear goals and expectations and hold the team accountable to high standards of excellence
• Build a world-class talent team who strives to create an exceptional retail experience
• Develop and maintain staff selling and service skills
• Manage day-to-day operations of running a successful business

Requirements

• Undergraduate degree (business or fashion related discipline a plus)
• 2–4 years of management experience in a luxury or service-driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods of time

Benefits

• Competitive pay and rewards for high performance
• Benefits to support mental and physical health, financial security, and overall wellness
• Generous employee discount and access to exclusive special offers
• Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and supportive Retail Leaders for development
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Welcoming, inclusive culture where everyone is empowered to make a difference
• Teams encouraged to think like entrepreneurs and experiment with innovative ideas

Values

• Adaptable — We change before we have to
• Entrepreneurial — We own it
• Collaborative — There's no "I" in Tory
• Client & Brand Focused — We put ourselves in Tory's shoes
• Live the Values — We show up for each other
• Functional Expertise — We're constantly learning and growing
• We show up with honesty & kindness, act with integrity & compassion, work with passion & humility, and lead with excellence & humor

Compensation

The compensation range for this position is $26.00 – $31.00 USD per hour. The offer will be based on relevant experience and work location.