Toastique Team Member

About the role

Team Members are the front-line employees responsible for assembling orders, creating toasts, smoothies, and bowls, and ensuring a smooth customer experience. They manage order flow, prioritize tickets, and maintain speed and consistency in food preparation.

Responsibilities

• Take orders on the POS, confirm customer details (name, dine-in/to-go), and ensure accuracy.
• Prepare smoothies, bowls, and toast according to tickets, maintaining consistency, speed, and presentation.
• Answer the store’s phone and direct inquiries to shift leads or managers.
• Clean smoothie and toast stations, front-of-house (FOH) tables, and bathrooms.
• Restock disposable ware, cups, and merchandiser items as needed.
• Follow directions from shift leads or managers to complete prep tasks correctly.
• Assist with back-of-house (BOH) duties: dishes, sweeping, mopping, trash removal, and stocking deliveries.
• Collaborate as a team to maximize customer satisfaction.
• Prep and juice daily according to the juice prep list, adhering to food safety standards.
• Wash dishes and return items to their proper locations.
• Put away deliveries using FIFO (First-In, First-Out) principles.
• Stay organized, prioritize tasks, and manage time effectively.
• Communicate with managers or shift leads when inventory is low.
• Monitor trash levels and remove when full.
• Assist with station prep as needed.
• Regularly check FOH for cleanliness, restock utensils, refill water, and support stations.
• Inspect restrooms frequently and maintain cleanliness.
• Clean up after customer accidents.
• Know when to ask for help if tasks accumulate.

Requirements

• Energetic and positive attitude.
• Hardworking and team-oriented.