To-Go Specialist

About the role

Founded in 1974, Quaker Steak & Lube has grown from a local cookout spot into a nationally recognized restaurant brand known for its award-winning wings, motorsports atmosphere, and legendary hospitality. JDK has continued to build on Quaker Steak & Lube’s legacy by delivering memorable guest experiences rooted in great food, energetic service, and community connection. Our success is driven by people who live out our guiding principles every day: Stay Hungry, Be Humble, and Work Smart. It’s how we collaborate, grow, and support one another — creating an environment where team members can thrive while delivering exceptional experiences to our guests. We are looking for a To-Go Specialist who is responsible for handling takeout and delivery orders from start to finish, ensuring every order is prepared correctly, packaged properly, and delivered with great hospitality. A successful To-Go Specialist takes pride in accuracy, communication, and creating a seamless off-premise experience for every guest.

Responsibilities

• Receive, process, and accurately enter to-go and delivery orders through phone, online, and in-person channels.
• Coordinate with kitchen and front-of-house teams to ensure timely and accurate order preparation.
• Package food and beverages carefully to maintain quality, presentation, and temperature.
• Verify orders for accuracy before handoff to guests or delivery drivers.
• Provide friendly and helpful service to guests picking up orders or calling with questions.
• Maintain cleanliness and organization of the to-go area and related stations.
• Follow all food safety and sanitation standards.
• Perform additional duties as assigned.

Requirements

• No experience is required.
• Prior to-go experience is a plus.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to lift and carry up to 50 lbs.
• Ability to stand, walk, reach, and bend for extended periods.

Skills

• Take initiative and look for ways to improve in your daily work.
• Put the team first, stay open to feedback, and lead with respect.
• Communicate thoughtfully and navigate situations with good judgment.

Benefits

• Medical
• Dental
• Vision
• Paid time off
• 401(k) with company match

Subject to terms and conditions.

Pay

Competitive weekly pay - Based on experience, with a clear path as your impact grows.

Schedule

Flexible scheduling - a good work-life balance is important to us.