To Go Cashier

Essential Duties and Responsibilities

• Be very knowledgeable about the menu items
• Immediately greet the guest
• Display your personality
• Be the individual you are
• Take their drink order first
• Remind the guest of the daily specials and featured items menu
• Answer any questions the guest asks
• Deliver their drinks
• Send their order to the kitchen
• The food runner or server will bring the items to the table
• The food runner or server should verify for accuracy and then announce the items to the guests as they are placed in front of the guest
• The food runner or server asks if anything additional is needed such as extra pitas or condiments
• Consistently follow up with the guest. Verify happiness with food, refill drinks
• After guests are finished eating, pre-bus the tables. Provide a leftover container if necessary for the guest
• Suggestive sell dessert items
• Serve guest dessert orders
• At check time, provide the guest the check in a check presenter
• Thank the guest for coming in and welcome them back
• Selling of alcoholic drinks to guests. Checking identification for age

Competencies

• Skills – Serve hot and cold dishes, and drinks, including alcoholic drinks
• Guest Service - Responds promptly to guest needs
• Interpersonal – Provides a friendly and hospitable service to guests
• Oral Communication - Speaks clearly and listens to guests; responds well to questions
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly

Qualifications

• To perform this job successfully, an individual should demonstrate the following competencies

Certificates and Licenses

• Food Handler’s Card
• Local government food safety certification where applicable
• Local government alcohol service certification where applicable

Work Environment

• While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather)
• Server stands generally 100% of the time at work
• Work near moving mechanical parts
• Fumes or airborne particles
• Toxic or caustic chemicals
• Extreme cold (non-weather)
• Extreme heat (non-weather)
• The noise level in the work environment is usually loud

Physical Demands

• While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear
• The employee is frequently required to use hands to finger, handle, or feel
• The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
• Sterma to work up to 40 hours each week, more if needed
• Be able to work open, mid, and close shifts as required