TMT Program Manager

About the Role

HDR is looking for a TMT Program Manager whose experience focuses on client development and delivery of data center projects. The ideal candidate should have a proven background in successfully delivering various data center and mission critical projects ranging from upfront planning and pre-design activities through detail design, construction support and commissioning. This position is an opportunity to join one of the largest, fastest growing, and comprehensive TMT (Tech, Media and Telecom) practices in the industry. In addition to managing and delivering projects (which is the primary focus of this role), the successful candidate must possess the drive, experience and charisma needed to develop and secure work from a robust global client base and expand upon HDR's reputation within these markets. This individual will manage multi-disciplinary design teams from project conception to completion. Keen focus on organizational skills and follow-through are required to be successful in this role. This person will work closely with the Regional Building Engineering Services (BES) Business Group Managers as well as our global TMT client management team. Some travel to client sites or other HDR offices is required.

Primary Responsibilities

• Assume leadership responsibilities for managing multidisciplinary tech media & telecom (TMT) programs with a high degree of technical complexity and non-technical intricacies.
• Advise clients on the technical, regulatory, financial, and community facets of tech media & telecom (TMT) programs, which are all critical to program success.
• Leverage lessons learned from other programs and industry best management practices to address each client's specific needs.
• Plan, direct and monitor all aspects of program execution. This may involve overseeing a broad range of disciplines including, but not limited to: capital planning, change management, commissioning/asset onboarding, communications, document management, environmental planning/compliance, engineering, equity, financial support, organizational strengthening, permitting, planning/design management, program governance, procurement, project management, quality management, real estate, regulatory support, risk management, scheduling, strategic planning, sustainability, and resiliency.
• Anticipate and identify potential issues and risks that may impact program implementation, and assist the client with problem-solving, issues resolution, risk mitigation, and timely decision-making.
• Provide strategic advice and thought leadership and deploy the required resources to address various program challenges and unanticipated events.
• Develop and implement various plans (program management plans, startup plans, and work plans), business processes, and tools to drive efficiencies, emphasize accountability, bring team alignment, and promote transparency.
• Direct the services provided by a program team comprised of HDR and subconsultants staff.
• Promote alignment within the team through effective and regular communication.
• Secure the resources required to deliver services specified in the contract scope with a focus on contract compliance.
• Monitor team performance and establish a robust QA/QC program to meet client expectations.
• Monitor the program's financial performance against pre-established financial metrics and make adjustments as necessary to meet earnings and profitability targets and control losses.
• Contribute to the growth of HDR's program management services by: (1) building a long-term trusted advisory relationship with clients; (2) looking for opportunities to expand our services to address the needs of existing clients; (3) supporting the pursuit of new program contract opportunities; and (4) mentoring and training staff working on programs.
• Align and communicate with operations and market sector planning for resources, goals, and area growth in the region as they relate to the program needs you are supporting with periodic check-in meetings.
• Align, communicate, and mentor project managers within the program you are supporting with periodic check-in meetings.
• Perform other duties as needed.

Preferred Qualifications

• Master's degree in Engineering, Construction Management, Sciences, Business Administration, or a closely related field
• Professional Engineering License
• PMI Project Management Professional (PMP) certification
• PMI Program Management Professions (PgMP) certification
• CMAA Certified Construction Manager (CCM) Certification
• AICP Certification
• Experience participating in the consultant or owner program management team of at least one (transportation/water/resources) infrastructure program(s) with a capital value of $350 million
• Knowledgeable of other alternative delivery/contract models, such as public-private partnership (P3), design-build-finance-operate-maintain (DBFOM), and engineering procurement construction (EPC)
• Experience working in an integrated fashion within a Program Management Office (PMO) comprised of consultant and client staff
• Willingness to travel and, if needed, commute to a client's site temporarily
• US Citizen

Required Qualifications

• Bachelor's degree in Engineering, Construction Management, Planning, Sciences, Business Administration, or a closely related field
• Program management experience consistent with one of the following requirements:
  • A minimum of three (3) years of program management experience in a deputy role to the Program Manager for the delivery of one or more programs, with a cumulative capital value of $200 million or more, or;
  • A minimum of five (5) years of program management experience as a Project Manager or Project Controls Manager for the delivery of one or more programs, each with a capital value of $200 million or more, or;
  • A minimum of ten (10) years of project management experience as a Project Manager directing a multi-disciplinary team for the delivery of at least two (2) projects, each with a capital value of $50 million or more
• Strong leadership skills with experience building a cohesive team culture and managing team members in various locations.
• Excellent communication skills. Comfortable presenting to client executives and in front of a large audience in a public setting
• Management experience with the implementation of projects or programs using alternative and collaborative delivery methods, including design-build (DB), progressive design-build (PDB), and/or construction management at-risk (CMAR)
• Familiar with the various tools used to manage large programs - PMIS, CMIS, scheduling, cost control, document management, risk management, asset management, dashboard analytics, etc.
• An attitude and commitment to being an active participant of our employee-owned culture is a must