TMBC Boat & ATV Sales Consultant

About the role

The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.

Responsibilities

• Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and/or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
• Maintains awareness of advertised items, current pricing structures and promotions.
• Remains current on and adheres to all selling skills training and direction.
• Works cooperatively with the Service Department to see that delivery to the customer is seamless.
• Maintains complete confidentiality of all sensitive and personal information.
• Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition; maintains integrity and cleanliness of the product throughout the day.
• Generates and manages leads and prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
• Participates in special events such as Boat Shows, Parking Lot events, etc.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre-determined individual monthly sales goals based on employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.; achieving company sales goals on a monthly basis is required.
• Maintains a clean and professional work area.
• Follows all Company Policies and Procedures.
• Performs all other duties as assigned.

Qualifications

• High School education or equivalent experience

Skills

• Ability to calculate figures such as discounts and percentages
• Ability to communicate in a friendly and professional manner to customers and other associates
• Ability to establish and maintain effective working relationships with Management, coworkers and customers
• Ability to operate computer system and Point of Sale register system

Independent judgement

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Physical requirements

• Able to lift up to 50 pounds
• Stands for extended periods

Pay

Starting pay rate: $17.00 – $19.75 per hour

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund