TM Receiver

About the role

The Receiver is primarily responsible for inventory control, receiving accuracy, and compliance routines that support store operations. The role executes receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and reporting processes while maintaining partnership with the Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations leadership.

Responsibilities

• Maintain regular and predictable attendance; work scheduled shifts with ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs
• Deliver on Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution
• Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards
• Complete forklift and propane inspections and key propane use as required
• Pull waiting OMNI orders in the morning and support BOPIS/OMNI reconciliation routines
• Complete BOPIS Reconciliation Report and BODFS Reconciliation Report according to company standards
• Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers
• Receive and key truck, execute truck unload plan, stage totes for Freight Team Leader, and complete Loader Feedback Survey
• Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards
• Create Fill to Capacity picklists for the Freight Team as assigned
• Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction
• Review Negative On Hand Report and execute required follow-up
• Review and execute buybacks and RTV processes
• Check ACT for assigned tasks and complete assigned receiving, inventory, and compliance actions
• Key daily defectives, print Summary Report, and submit to the Store Operations Manager
• Complete Fire Extinguisher sign off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal program requirements
• Complete monthly food expiration reviews for Feed/Food and Registers
• Check High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items
• Process UPS/FedEx shipments, freight claims, used oil recycling, and used tires recycling where applicable
• Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders
• Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up
• Operate forklift, baler, cash register/computer, and other equipment as needed; assist customers with loading purchases
• Complete all documentation associated with the above job duties accurately and timely
• Obtain license or certifications as needed by the business

Qualifications

• Shipping/receiving experience preferred but not required
• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
• Must be 18 years of age or older and possess a valid driver's license
• High school diploma or equivalent is preferred, but not required
• Regardless of education level, must be able to read, write, and count accurately

Skills

• Basic computer skills/experience
• Basic math skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Working conditions

• Working environment is favorable, generally working inside with moderate noise
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.); lighting and temperature are adequate
• Ability to work outdoors in adverse weather conditions
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

Physical requirements

• This position is non-sedentary; team members must have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely
• Ability to constantly operate a forklift
• Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) — forklift and baler requirements do not apply if under age 18
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack)
• Ability to occasionally lift or reach merchandise overhead
• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
• Ability to move throughout the store for an entire shift
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment
• Ability to read, write, and count accurately to complete all documentation
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
• Ability to process information/merchandise through the point-of-sale system
• Ability to handle and be in contact with birds/poultry
• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under age 18)
• Ability to successfully complete all required training and certification
• Ability to travel as required in support of district needs