TM Receiver

Essential Duties and Responsibilities

• Deliver on our promise of Legendary Customer Service through GURA:Greet the Customer. Uncover Customer’s Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Complete forklift and propane inspections and key propane use as required.
• Pull waiting OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
• Complete BOPIS Reconciliation Report and BODFS Reconciliation Report according to company standards.
• Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
• Receive and key truck, execute truck unload plan, stage totes for Freight Team Leader, and complete Loader Feedback Survey.
• Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
• Create Fill to Capacity picklists for the Freight Team as assigned.
• Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
• Review Negative On Hand Report and execute required follow-up.
• Review and execute buybacks and RTV processes.
• Check ACT for assigned tasks and complete assigned receiving, inventory, and compliance actions.
• Key daily defectives, print Summary Report, and submit to the Store Operations Manager.
• Complete Fire Extinguisher sign off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal program requirements.
• Complete monthly food expiration reviews for Feed/Food and Registers.
• Check High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
• Process UPS/FedEx shipments, freight claims, used oil recycling, and used tires recycling where applicable.
• Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders.
• Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
• Operate forklift, baler, cash register/computer, and other equipment as needed; assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.

Required Qualifications

• Experience: Shipping/receiving experience preferred but not required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
• Knowledge, Skills or Abilities: Basic computer skills/experience. Basic math skills. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Physical Requirements

• This position is non-sedentary. It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
• Ability to constantly operate a forklift. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register).
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to process information / merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
• Ability to successfully complete all required training.
• Ability to travel as required in support of district needs.
• Ability to successfully complete all required training and certification.