Titles Coordinator

About the role

We are looking for a motivated individual to contribute to a results-oriented and high-performance team. The Centralized Title Group reviews vehicle titles to ensure they and supporting documentation adhere to state guidelines. This group also underwrites all titles from multiple acquisition platforms for DriveTime automotive purchases to guarantee title negotiability and transfer across all 50 states.

Responsibilities

• Apply underwriting guidelines to ensure titles and all supporting documents adhere to multi-state rules for title acceptance.
• Partner and maintain effective communication and consistent follow-up with all acquisition platforms, DMVs, vendors, and dealerships to identify and resolve title encumbrances to seamlessly transfer title to DriveTime customers.
• Adhere to internal requirements for specialized processing to support inventory movement.
• Audit and maintain the integrity of title movement through systematic updates to ensure titles and vehicles move within designated timeframes.
• Secure and maintain title and supporting documentation to guarantee timely distribution to dealerships, auctions, vendors, and insurance companies based on vehicle disposition.
• Learn and utilize Excel-based applications for daily workflow in addition to multiple databases.
• Meet daily production expectations while maintaining high levels of accuracy.

Qualifications

• High School Diploma or GED required.
• Prior titles experience a plus (or a role that required high attention to detail).
• Must be comfortable working on site and have availability weekdays from 7am-4pm. This team works out of our Operations Center in East Mesa.

Skills

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence for a wide variety of audiences including management.
• Fantastic problem solver. Your job is not only to find the problem but, more importantly, find the solution.
• A mind for the details. We really mean detail-oriented!
• Plays well with others. You will be working in a high-functioning team environment.
• Timely. Adhere to regular and predictable attendance.
• Agile in a fast-paced environment. Thriving in an environment that never stops is a must.
• Passionate and goal-oriented. Enthusiastic about work and passionate about not only meeting goals but exceeding them.

Benefits

• Medical, dental, and vision insurance with a sizable portion of premiums covered.
• 401(K) plan.
• Company-paid life insurance policy.
• Short and long-term disability coverage.
• Growth opportunities with roughly over 1,000 employees promoted year over year.
• Tuition reimbursement for professional development.
• Wellness program including self-guided coaching, cash incentives, and discounts on medical premiums.
• Competitive pay across the organization.
• Game room with ping-pong table, pool table, and other games.
• In-house gym.
• Social events including festive gatherings, team competitions, and more.
• Paid time off for full-time roles, including wellness days, holidays, and personal time. Part-timers earn vacation time based on hours worked.

DriveTime Family of Brands is Great Place to Work Certified, with 90% of employees saying they feel right at home here.