Title Team Leader, Quality Assurance - 2nd shift

Rich’s (Rich Products Corporation) is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, its products are used in homes, restaurants and bakeries worldwide. The company serves food‑industry professionals in foodservice, retail, in‑store bakery, deli and prepared foods, employing more than 13,500 associates in 100 countries with annual sales of $5.9 billion.

About the role

The Quality Assurance Team Leader supervises the Quality Assurance Technicians and is responsible for monitoring and ensuring plant products are safe, meet customer specifications, company quality and reliability standards, and recommending improvements in manufacturing, quality and sanitation practices to management. This role is based in Brownsville, TX, covering the 2nd shift (typically 12 PM – 9 PM).

Responsibilities

• Supervise staff responsible for microbiological testing and other quality control testing of plant products.
• Maintain weight and defect control programs in accordance with plant and company standards.
• Mentor and motivate associates, providing training and development to optimize performance and personal growth.
• Communicate performance standards, recognize and reward accomplishments, and counsel performance problems.
• Monitor product quality, assist team leaders to correct defects, and emphasize process control for all products.
• Coordinate and maintain the plant HACCP program.
• Assist in resolving hotline complaints, maintaining necessary records.
• Meet with vendors, customers, quality representatives, and other staff to discuss and resolve quality issues.
• Ensure product “hold” policies are communicated and adhered to; recommend suspension of production or release of product when standards are not met.
• Localize and maintain formulas and product codes through PLM software.
• Support R&D with test batches, data, and sample collection; complete capability reports and send to QA Manager and R&D.
• Work with R&D to ensure timely disposition of test product.
• Train Conversion and Logistics Associates on essential laboratory tests to ensure consistent product quality.
• Assist in training and observation of associates with other team leaders to ensure performance tests meet procedures.
• Establish monitoring procedures for products placed on hold and recommend disposition.
• Participate in or lead internal and external quality audits of the plant.
• Participate in regular meetings with plant management to discuss quality improvements.
• Ensure all GMP and safety standards are in compliance.
• Maintain and report required operational information to management.
• Maintain quality‑related information for regulatory reviews and reporting.
• Stay current on manufacturing technologies, systems, and quality control practices.
• Maintain thorough understanding of all products, raw materials, packaging, and manufacturing processes, including quality specifications and standards.
• Perform other related responsibilities as needed to support business objectives.

Requirements

• BA/BS degree in Biology, Food Science, or related field.
• Minimum 3 years supervisory experience in food‑processing, pharmaceutical, or chemical manufacturing, preferably with computerized manufacturing equipment.
• Knowledge and application of statistical process control, quality assurance techniques, tools, and quality management principles in a food, chemical, or pharmaceutical environment.
• Working knowledge of FDA regulations, Good Manufacturing Practices (GMP), HACCP, food allergens, and pest control.
• Understanding of efficient and safe manufacturing operations, including product and associate safety, OSHA standards, product quality, and cost control.
• Ability to direct, coach, and train associates; plan, monitor, and schedule work.
• Strong problem‑analysis and resolution skills.
• Mechanical and spatial aptitude, including ability to disassemble and reassemble equipment.
• Proficiency with Excel or other spreadsheet software.

Pay

Annual range / hourly rate: $59,589.00 – $80,621.00 (actual compensation may vary based on experience, knowledge, skills, abilities, shift differential, and location).

Schedule

2nd shift, typically 12 PM – 9 PM.