Title Specialist - Onsite

This position is onsite at 6400 Main St., Amherst, NY 14221.

About defi SOLUTIONS

defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.

What is in it for You?

• Paid Training
• Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
• Tuition Reimbursement
• Onsite gym & cafeteria
• Day One - Comprehensive Benefits Package
• Business Casual (We Wear Jeans!)
• On a bus line (6400 Main Street - Williamsville – across from SUNY ERIE North Campus)
• Encouragement of individual growth and internal promotions

Workplace Values

The Titles Specialist will be expected to operate in line with our workplace values which are:

• Get it done
• Win as a team
• Better every day
• Do it with passion

Responsibilities

The Titles Specialist will manage titles for our auto retail & lease portfolios for various clients, broken up into sub-specialties.

• Correction Team – This team is responsible for:
  • Logging any incoming titles into the applicable services and determining the status of said titles
  • Processing any title modifications required on any inaccurate and unacceptable title received
  • Processing state-to-state title transfer demands from the customer or DMV
  • Executing duplicate title processes, name changes, and copy requests
  • Maintaining day-to-day client follow-up and addressing each account queued for review and processing
• Payoff Team – This team is responsible for:
  • Processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title
  • Generating and sending a lien release to release the collateral when we do not have the physical titles
  • Releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan
• Notary Public – Team members must obtain their Notary Public within 90 days (about three months) of employment. defi SOLUTIONS will pay for the test, accessories, and renewals.

Requirements

• Available to work on-site at our Amherst, NY office Monday - Friday 8:30 am-5 pm
• High School diploma or GED
• Minimum one-year experience in high-volume, data entry, and administrative forced position
• Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook)
• Ability to demonstrate, comprehend and apply our workplace values

Benefits

• Comprehensive benefits package starting on day one
• Paid training
• Up to four weeks of PTO per year
• Tuition reimbursement
• Onsite gym and cafeteria
• Business casual dress code (jeans allowed)

Schedule

Monday - Friday, 8:30 AM - 5:00 PM Eastern